Quality Compliance Officer

Respect Group Limited; Australia; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary packaging benefits

Training and development pathways

Onsite leaders and support

Friendly, collaborative workplace

Long-term career in aged care

Job summary

Respect Group Limited is seeking a Quality Compliance Officer for residential aged care. This full-time remote role requires travel across regional TAS, VIC, QLD, WA and NSW to support quality functions and regulatory readiness.

You will audit against accreditation standards and lead quality improvements while maintaining electronic systems and evidence. Candidates must have NBN as well as AHPRA registration and strong communication skills.

Qualifications

• Bachelor of Nursing with AHPRA registration.
• Strong IT and information management skills.
• In-depth knowledge of Aged Care Standards, the Aged Care Act, Residents Rights, Documentation Standards, Aged Care Funding Instrument, and related legislation.
• Excellent communication and interpersonal skills.
• NDIS Worker Screening certification.
• Formal qualification in quality management frameworks (desirable).

Responsibilities

• Conduct audits against residential aged care accreditation standards.
• Assist Chief Quality and Risk Officer to identify areas for continuous improvement.
• Develop and implement projects, policies and best-practice processes.
• Maintain evidence of the organisation’s Quality Management Systems across sites.
• Support risk identification, mitigation, and analysis.
• Prepare for external regulator visits, including reaccreditation.
• Deliver quality-related education for facilities and staff.
• Oversee clinical and medication practices to ensure compliance.
• Attend regulator visits and internal/external meetings.
• Support Care Managers and orient new management team members.
• Ensure compliance with SIRS.

Skills

Nursing

Auditing

Communication

Time management

IT skills

Documentation

Education

Bachelor of Nursing or equivalent

AHPRA registration

NDIS Worker Screening certification

Quality management qualification (desirable)

Job description

About Us

At Respect, we’re proud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

We’re a growing, values-led organisation with a strong focus on our residents, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

If you’re looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you’ll feel right at home with us.

Why You Will Love Working With Us

• A workplace culture that celebrates people, progress, and purpose
• Meaningful work where you see the impact you make every day
• Opportunities to grow your career
• Save tax by salary packaging up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!

About the Role

Are you an experienced Registered Nurse with strong clinical knowledge, auditing experience, and exceptional skills in communication, time management, and IT? Do you have a passion for quality and compliance in aged care? If so, we would love for you to join our team as a Quality Compliance Officer.

We are currently seeking a full-time Quality Compliance Officer for Residential Aged Care. This is a full-time remote role, with regular travel required across our facilities in regional and remote areas of Tasmania, Victoria, Queensland, WA and NSW.

As a Quality Compliance Officer, you will support our Chief Quality and Risk Officer to ensure compliance functions run smoothly and quality initiatives are effectively implemented across our services. This role is essential to maintaining the high standards expected by our residents and their families.

Travel will be required as part of this role.

No two days are the same! As Quality Compliance Officer, you will:

• Conduct audits against residential aged care accreditation standards.
• Work closely with the Chief Quality and Risk Officer to identify areas for continuous improvement.
• Assist in developing and implementing projects, policies, and best-practice processes.
• Maintain a strong working knowledge of electronic clinical support systems.
• Document and maintain evidence of the organisation’s Quality Management Systems across all sites.
• Support risk identification, mitigation, trending, and analysis.
• Prepare for external regulator visits, including reaccreditation.
• Conduct gap analyses and provide on-site support as needed.
• Deliver quality-related education for facilities and staff.
• Oversee clinical and medication practices to ensure compliance.
• Attend internal and external meetings, including announced and unannounced regulator visits.
• Support Care Managers and orient new management team members.
• Ensure compliance with the Serious Incident Reporting Scheme (SIRS).
• Any other tasks as directed by the Chief Quality and Risk Officer.

About You

You’ll thrive with us if you have:

• Bachelor of Nursing or equivalent, with current AHPRA registration.
• Strong IT and information management skills.
• In-depth knowledge of Aged Care Standards, the Aged Care Act, Residents Rights, Documentation Standards, Aged Care Funding Instrument, and other relevant legislation and codes of practice.
• Excellent communication and interpersonal skills.
• NDIS Worker Screening certification.
• Formal qualification in quality management frameworks (desirable).

To work with Respect, candidates must meet the legislative requirements of Aged Care Worker Screening.

Perks & Benefits

• As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
• Training and development pathways
• Supportive leaders who are onsite
• A friendly, down-to-earth workplace
• Opportunity to build a long-term career in aged care