Quality & Risk Specialist

RSL Care RDNS Limited; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging & tax benefits

Private health insurance

Employee Assistance Program

Job summary

Bolton Clarke is seeking a Quality and Risk Specialist to support safe, high-quality care across residential aged care homes. You will audit, investigate and report to identify risks and drive continuous improvement, partnering with clinical teams to strengthen compliance with ACQSC/NDIS standards.

This role contributes to clinical governance, influencing outcomes and supporting homes in delivering person-centred, sustainable care across multiple sites in Australia.

Qualifications

• Registered Nurse with current AHPRA registration.
• Experience in clinical governance within aged care or regulated environment.
• Strong analytical, problem-solving and investigation skills.
• Ability to translate insights into practical improvement actions.
• Knowledge of Aged Care standards and compliance frameworks.

Responsibilities

• Conduct internal audits and investigations into incidents, complaints and compliance risks.
• Identify gaps, analyse findings and provide actionable recommendations to improve quality and safety outcomes.
• Partner with operational leaders and home teams to build capability in clinical governance and compliance.
• Support the development and implementation of Plans for Continuous Improvement.
• Monitor risk indicators and identify emerging risks across services.
• Collaborate with internal stakeholders to ensure comprehensive reviews.
• Provide support during ACQSC and NDIS audits, including on-site or remote assistance.
• Maintain up-to-date knowledge of regulatory requirements, standards and quality frameworks.

Skills

Analytical thinking

Investigation skills

Stakeholder engagement

Quality/compliance knowledge

Education

Registered Nurse (AHPRA)

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating national and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

Bolton Clarke is seeking a Quality and Risk Specialist to support the delivery of safe, high‑quality care across our residential aged care homes. Reporting to the Quality Compliance Manager, you will play a key role in auditing, investigation, analysis and reporting activities to identify risks and drive continuous improvement. You will partner closely with operational and clinical teams to strengthen compliance with Bolton Clarke’s Quality Management System and relevant Aged Care Quality and Safety Commission (ACQSC) and National Disability Insurance Scheme (NDIS) standards. This is an impactful opportunity to contribute to clinical governance, influence quality outcomes and support homes in delivering person‑centred, compliant and sustainable care.

Key Responsibilities

• Conduct internal audits and investigations into incidents, complaints and compliance risks
• Identify gaps, analyse findings and provide actionable recommendations to improve quality and safety outcomes
• Partner with operational leaders and home teams to build capability in clinical governance and compliance
• Support the development and implementation of Plans for Continuous Improvement
• Monitor risk indicators and identify emerging risks across services
• Collaborate with internal stakeholders to ensure comprehensive reviews
• Provide support during ACQSC and NDIS audits, including on‑site or remote assistance
• Maintain up‑to‑date knowledge of regulatory requirements, standards and quality frameworks

About You

• Registered Nurse with current AHPRA registration
• Demonstrated experience in clinical governance within aged care or a similar regulated environment
• Strong analytical, problem‑solving and investigation skills
• Experience conducting audits, incident reviews or quality assessments
• Highly developed communication, influencing and stakeholder engagement capability
• Ability to translate insights into practical improvement actions
• Sound understanding of Aged Care standards, legislation and compliance frameworks
• Resilient, adaptable and comfortable working across multiple sites and stakeholders

About this location

Our Walkerville home is located in the peaceful inner northern suburbs of Adelaide just 5km from the city centre and close to public transport.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not‑for‑profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.