Quality & Performance Architect — NSW/ACT

Prudence Rehab; Sydney; Presencial; AUD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

9 day compressed fortnight

Summer Fridays

Birthday/loyalty/volunteer days

Descripción de la vacante

Prudence Rehab is seeking an experienced Quality & Performance Manager to shape and oversee our NSW Quality Assurance and Performance framework across NSW. This role challenges you to turn data into practical improvements and elevate service quality across employees, contractors and service streams.

Reporting to the State Manager – NSW/ACT, you will drive sustainable change, identify risks, and partner with operational leaders to embed a culture of quality and continuous improvement throughout

Formación

• Experience in NSW workers compensation scheme and quality assurance
• Ability to turn data and insights into practical action
• Proven track record of driving measurable, sustainable improvement

Responsabilidades

• Design and govern Prudence Rehab's NSW Quality Assurance Framework
• Turn quality and performance data into clear, actionable insights
• Identify trends, performance variation and emerging quality and compliance risks
• Support and monitor corrective actions to ensure improvements are sustained
• Partner with operational leaders to strengthen professional practice and performance
• Influence leaders to embed a culture of quality and continuous improvement

Conocimientos

Quality improvement

Data analysis

Stakeholder engagement

Leadership

Risk management

Influencing change

Educación

Lead Auditor accreditation

Descripción del empleo

Prudence Rehab is seeking an experienced Quality & Performance Manager to shape and oversee our NSW Quality Assurance and Performance framework across NSW. This role challenges you to turn data into practical improvements and elevate service quality across employees, contractors and service streams.

Reporting to the State Manager – NSW/ACT, you will drive sustainable change, identify risks, and partner with operational leaders to embed a culture of quality and continuous improvement throughout