Quality Lead: Remediation & Change - Flexible Work

Anglicare Sydney; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging up to $15,900 tax‑adv

Salary packaging up to $2,650 for住宿 &

Ongoing professional development

EAP and Fitness Passport

Exclusive staff discounts

Job summary

Anglicare Sydney is seeking a Quality Lead - Remediation and Change to drive remediation, quality improvement and change across Seniors Communities. You will translate audits, incidents and regulatory findings into practical, sustainable improvements with operational readiness support.

Reporting to the Head of Quality and Risk, you will partner with clinical, operational and corporate leaders to strengthen governance, enhance resident and client outcomes and embed continuous improvement across

Qualifications

• Relevant tertiary qualifications in quality management, risk management or a related discipline.
• Demonstrated experience in quality assurance, compliance, governance or risk management within aged care, retirement living, health or a similar regulated sector.
• Experience conducting audits and supporting accreditation processes.
• Strong understanding of compliance frameworks, legislation and regulatory standards.
• Excellent communication, reporting and stakeholder engagement skills.

Responsibilities

• Lead remediation programs arising from audits, incidents, complaints, accreditation findings and regulatory reviews.
• Partner with leaders to identify root causes, develop corrective action plans and embed sustainable operational improvements.
• Lead and support strategic change initiatives, including stakeholder engagement, implementation planning and operational readiness activities.
• Support compliance with aged care legislation, standards and regulatory requirements through practical operational improvements.
• Analyse quality, risk, incident and complaint data to identify trends and improvement opportunities.
• Coach operational leaders and facilitate workshops that strengthen quality, compliance and continuous improvement capability.

Skills

Quality management

Risk management

Auditing

Stakeholder engagement

Change leadership

Education

Quality/Risk Management degree

Tools

Project management

Job description

Anglicare Sydney is seeking a Quality Lead - Remediation and Change to drive remediation, quality improvement and change across Seniors Communities. You will translate audits, incidents and regulatory findings into practical, sustainable improvements with operational readiness support.

Reporting to the Head of Quality and Risk, you will partner with clinical, operational and corporate leaders to strengthen governance, enhance resident and client outcomes and embed continuous improvement across