Residential Quality Assurance Lead

Youi Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Fuel card

Wellbeing programs

Discounted gym

Job summary

Youi Pty Ltd in Sydney is seeking a Home Quality Assurance Consultant to ensure repairs meet quality, safety, compliance and customer service standards. You will conduct quality reviews, assess workmanship against building codes and industry standards, and provide guidance to service providers to improve outcomes.

The role emphasises autonomous work and ongoing improvement for better customer experiences. Collaborating with stakeholders across claims and operations, you’ll help drive consistency

Qualifications

• Strong understanding of residential construction and building industry standards.
• Experience in home claims management or home assessing is a plus.

Responsibilities

• Conduct quality assurance reviews of completed home repairs.
• Assess workmanship against codes, regulations, and repair scope requirements.
• Provide evidence-based reporting and identify improvement opportunities.
• Collaborate with builders and service providers to promote quality outcomes.

Job description

Youi Pty Ltd in Sydney is seeking a Home Quality Assurance Consultant to ensure repairs meet quality, safety, compliance and customer service standards. You will conduct quality reviews, assess workmanship against building codes and industry standards, and provide guidance to service providers to improve outcomes.

The role emphasises autonomous work and ongoing improvement for better customer experiences. Collaborating with stakeholders across claims and operations, you’ll help drive consistency