Impactful Quality Lead: Remediation & Change

Anglicare; Sydney; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Flexible work options

Tax savings via salary packaging

Staff rewards portal

Employee Assistance Program (EAP) and

Fitness Passport with discounts to gym

Zusammenfassung

Anglicare Sydney is seeking a Quality Lead - Remediation and Change to drive remediation programs arising from audits, incidents and regulatory reviews, and to translate quality risks into practical improvements across aged care services.

Reporting to the Head of Quality and Risk, you will partner with clinical and corporate leaders to embed sustainable change, strengthen governance and improve resident and client outcomes.

Qualifikationen

• Relevant tertiary qualifications in Quality Management, Risk Management, or a related discipline.
• Demonstrated experience in quality assurance, compliance, governance or risk management within aged care, retirement living, health or a similar regulated sector.
• Experience conducting audits and supporting accreditation processes.
• Strong understanding of compliance frameworks, legislation and regulatory standards.
• Excellent communication, reporting and stakeholder engagement skills.

Aufgaben

• Lead remediation programs arising from audits, incidents, complaints, accreditation findings and regulatory reviews.
• Partner with leaders to identify root causes, develop corrective action plans and embed sustainable operational improvements.
• Lead and support strategic change initiatives, including stakeholder engagement, implementation planning and operational readiness activities.
• Support compliance with aged care legislation, standards and regulatory requirements through practical operational improvements.
• Analyse quality, risk, incident and complaint data to identify trends and improvement opportunities.
• Coach operational leaders and facilitate workshops that strengthen quality, compliance and continuous improvement capability.

Kenntnisse

Communication

Stakeholder engagement

Regulatory compliance knowledge

Ausbildung

Tertiary qualifications in Quality Management or Risk Management

Jobbeschreibung

Anglicare Sydney is seeking a Quality Lead - Remediation and Change to drive remediation programs arising from audits, incidents and regulatory reviews, and to translate quality risks into practical improvements across aged care services.

Reporting to the Head of Quality and Risk, you will partner with clinical and corporate leaders to embed sustainable change, strengthen governance and improve resident and client outcomes.