Quality & Compliance Lead – Multi-Site Facilities

Iss Property Services P/L; North Lismore; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Iss Property Services P/L is seeking a proactive Quality & Compliance Officer to support a major facilities management contract across the North Coast region, based in Goonellabah NSW. The role focuses on quality systems, compliance, WHS, and continuous improvement, with a 12-month fixed term.

You will work with operational teams to meet contractual obligations, report on KPIs, and deliver toolbox talks while maintaining compliance records. A driver licence and MS Office proficiency are required.

Qualifications

• Experience in quality, compliance, WHS, auditing or a related discipline.
• Strong organisational and administrative skills.
• Excellent communication and stakeholder engagement abilities.
• High attention to detail and analytical capability.
• Experience preparing reports and maintaining compliance documentation.
• Intermediate Microsoft Office skills.
• A current Australian Driver Licence.
• The ability to work independently across multiple sites and priorities.

Responsibilities

• Conduct site inspections, quality audits and compliance reviews
• Monitor service delivery against contractual requirements and key performance indicators
• Investigate non-conformances and support corrective action planning
• Assist with WHS activities, risk assessments and incident investigations
• Maintain accurate compliance records, registers and reports
• Provide compliance advice and support to frontline teams
• Deliver toolbox talks and compliance awareness initiatives
• Support continuous improvement projects and quality initiatives
• Maintain Test & Tag compliance records and documentation
• Build positive working relationships with clients, subcontractors and internal stakeholders

Skills

Quality management

Compliance

WHS

Auditing

Stakeholder engagement

Reporting

Microsoft Office

Driver Licence

Job description

Iss Property Services P/L is seeking a proactive Quality & Compliance Officer to support a major facilities management contract across the North Coast region, based in Goonellabah NSW. The role focuses on quality systems, compliance, WHS, and continuous improvement, with a 12-month fixed term.

You will work with operational teams to meet contractual obligations, report on KPIs, and deliver toolbox talks while maintaining compliance records. A driver licence and MS Office proficiency are required.