Quality and Compliance Officer

Iss Global; Goonellabah; Sur place; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Career development

Résumé du poste

Iss Global is seeking a proactive Quality & Compliance Officer to support a major facilities management contract across the North Coast region. You will monitor quality systems, ensure compliance with contractual obligations and legislative requirements, and work with operational teams to drive continuous improvement.

In this role you will conduct site inspections, maintain records, deliver toolbox talks and provide guidance on WHS, risk assessments and incident investigations, with

Qualifications

• Experience in quality, compliance, WHS, auditing or related discipline.
• Strong organisational and administrative skills.
• Excellent communication and stakeholder engagement abilities.
• High attention to detail and analytical capability.
• Experience preparing reports and maintaining compliance documentation.
• Intermediate Microsoft Office skills.
• A current Australian Driver Licence.
• The ability to work independently across multiple sites and priorities.

Responsabilités

• Conduct site inspections, quality audits and compliance reviews.
• Monitor service delivery against contractual requirements and KPIs.
• Investigate non-conformances and support corrective action planning.
• Assist with WHS activities, risk assessments and incident investigations.
• Maintain accurate compliance records, registers and reports.
• Provide compliance advice and support to frontline teams.
• Deliver toolbox talks and compliance awareness initiatives.
• Support continuous improvement projects and quality initiatives.
• Maintain Test & Tag compliance records and documentation.
• Build positive working relationships with clients, subcontractors and internal stakeholders.

Connaissances

Quality management

Compliance

WHS

Auditing

Stakeholder engagement

Report writing

MS Office

Driver Licence

Analytical skills

Multisite coordination

Formation

Electrical Test & Tag Certification (AS/NZS 3760)

Internal Auditor qualifications (ISO 9001/14001/45001)

First Aid Certificate

Description du poste

Quality & Compliance Officer

Location: Goonellabah NSW
Employment Type: Full-Time

The Opportunity

We're looking for a proactive and detail-oriented Quality & Compliance Officer to join our team supporting a major facilities management contract across the North Coast region.

This role is ideal for someone who is passionate about quality systems, compliance, workplace safety and continuous improvement. You'll work closely with operational teams to ensure services are delivered in line with contractual obligations, legislative requirements and industry best practice.

Key Responsibilities

• Conduct site inspections, quality audits and compliance reviews
• Monitor service delivery against contractual requirements and key performance indicators
• Investigate non-conformances and support corrective action planning
• Assist with WHS activities, risk assessments and incident investigations
• Maintain accurate compliance records, registers and reports
• Provide compliance advice and support to frontline teams
• Deliver toolbox talks and compliance awareness initiatives
• Support continuous improvement projects and quality initiatives
• Maintain Test & Tag compliance records and documentation
• Build positive working relationships with clients, subcontractors and internal stakeholders

About You

To be successful in this role, you will have:

• Experience in quality, compliance, WHS, auditing or a related discipline
• Strong organisational and administrative skills
• Excellent communication and stakeholder engagement abilities
• High attention to detail and analytical capability
• Experience preparing reports and maintaining compliance documentation
• Intermediate Microsoft Office skills
• A current Australian Driver Licence
• The ability to work independently across multiple sites and priorities

Desirable Qualifications & Experience

• Electrical Test & Tag Certification (AS/NZS 3760)
• Internal Auditor qualifications (ISO 9001, ISO 14001 and/or ISO 45001)
• First Aid Certificate
• Experience within facilities management, asset management or multi-site service environments

What's on Offer?

• Opportunity to make a meaningful impact across a large and diverse contract
• Supportive and collaborative team environment
• Professional development and training opportunities
• Varied role with autonomy and stakeholder engagement
• Company vehicle
• Career development within a growing organisation

We encourage applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive.