Quality & Compliance Lead: Multi-Site, Company Vehicle

ISS Facility Services Australia and New Zealand; Lismore, Goonellabah; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Career development

Training opportunities

Autonomy in role

Job summary

ISS Facility Services Australia and New Zealand is seeking a proactive Quality & Compliance Officer to support a major facilities management contract across the North Coast region, including Goonellabah and Lismore. The role focuses on quality systems, compliance, WHS and continuous improvement across multiple sites.

You will work with operational teams to ensure services meet contractual, legislative and industry standards, maintain records, and deliver compliance initiatives while engaging

Qualifications

• Experience in quality, compliance, WHS or auditing.
• Strong organisational and administrative skills.
• Excellent communication and stakeholder engagement abilities.
• High attention to detail and analytical capability.
• Experience preparing reports and maintaining compliance documentation.
• A current Australian Driver Licence.
• Ability to work independently across multiple sites and priorities.

Responsibilities

• Conduct site inspections, quality audits and compliance reviews
• Monitor service delivery against contractual requirements and KPIs
• Investigate non-conformances and support corrective action planning
• Assist with WHS activities, risk assessments and incident investigations
• Maintain compliance records, registers and reports
• Provide compliance advice and support to frontline teams
• Deliver toolbox talks and compliance awareness initiatives
• Support continuous improvement projects and quality initiatives
• Maintain Test & Tag compliance records and documentation
• Build positive relationships with clients, subcontractors and internal stakeholders

Skills

Quality & Compliance

WHS

Auditing

Reports preparation

Stakeholder engagement

Education

Electrical Test & Tag Certification

Internal Auditor qualifications

First Aid Certificate

Job description

ISS Facility Services Australia and New Zealand is seeking a proactive Quality & Compliance Officer to support a major facilities management contract across the North Coast region, including Goonellabah and Lismore. The role focuses on quality systems, compliance, WHS and continuous improvement across multiple sites.

You will work with operational teams to ensure services meet contractual, legislative and industry standards, maintain records, and deliver compliance initiatives while engaging