Quality Assurance Lead: Risk & Compliance

Uniting Communities Incorporated; Adelaide; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Salary packaging

Purpose-driven organisation

Job summary

Uniting Communities is seeking a Manager of Quality Services to provide operational leadership of our quality assurance function. You will drive quality, risk and external audit compliance and translate data into actionable reporting for service leaders.

You will lead a team of Quality Services Partners, coaching them to apply constructive challenge and achieve sustainable improvements. A strong focus on governance and regulatory readiness is essential.

Qualifications

• Extensive experience leading quality assurance and governance.
• Experience with audit readiness, accreditation and regulatory reviews.
• Ability to translate data into actionable management insight.

Responsibilities

• Lead operational delivery of our quality assurance program across the organisation.
• Coordinate external audits, accreditation and regulatory reviews end to end.
• Establish governance meeting models and coach Quality Services Partners.
• Oversee corrective actions, risk-based follow-up and escalation to closure.
• Deliver timely, decision-useful quality reporting and dashboards.

Skills

Quality assurance leadership

Audit readiness

Governance facilitation

Data interpretation

Stakeholder management

People leadership

Communication skills

Cultural capability

Education

Quality governance qualification

Lead Auditor qualification

Job description

Uniting Communities is seeking a Manager of Quality Services to provide operational leadership of our quality assurance function. You will drive quality, risk and external audit compliance and translate data into actionable reporting for service leaders.

You will lead a team of Quality Services Partners, coaching them to apply constructive challenge and achieve sustainable improvements. A strong focus on governance and regulatory readiness is essential.