Team Leader: Business Support & Compliance

Uniting; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

10% discount at Uniting Early Learning

Up to 10 weeks paid parental leave

Free counselling with EAP

25% off at Uniting Op Shops

Job summary

Uniting is seeking a Team Leader – Business Support & Compliance to sustain a strong Quality Management and compliance culture across Uniting Housing in Victoria.

You will lead the Business Support & Compliance Team, maintain and publish policies and standards, oversee compliance reporting and audits, and drive maintenance compliance and rent reviews as part of a broader community engagement strategy.

Qualifications

• Degree or Diploma in relevant discipline (community services, social sciences or social housing management).
• Qualifications in residential property management.
• Experience in community housing/homelessness sectors desirable.
• Knowledge of asset management and building/safety regulations desirable.

Responsibilities

• Leading the Business Support & Compliance Team.
• Reviewing, maintaining and publishing policies, procedures and standards to maintain Uniting Housing registration.
• Managing compliance reporting, internal audits, and addressing audit findings or concerns.
• Oversee delivery of maintenance compliance, annual rent reviews and the Community Engagement Strategy.

Skills

Quality improvement

Compliance

People leadership

Stakeholder engagement

Education

Degree or Diploma in community services / social housing management

Residential property management qualifications

Job description

• Lead compliance, risk and quality improvement across Housing
• Influence stakeholders and drive regulatory reporting outcomes
• SCHADS Level 6.1, $58.37 + super + salary packaging

Your new role

Are you a compliance, risk or governance professional who thrives on identifying opportunities for improvement and influencing positive change? This is a pivotal leadership role responsible for strengthening quality, compliance and risk management practices across Uniting Housing & Property.

Working closely with senior leaders, government bodies and internal stakeholders, you'll provide expert advice and guidance, drive service improvement initiatives, oversee regulatory reporting, and foster a strong compliance culture across the organisation.

Your impact will include:

• Leading quality, compliance and risk management initiatives across Housing.
• Monitoring and reporting against Victorian Housing Regulation and NRSCH requirements.
• Identifying organisational risks and implementing corrective actions.
• Providing expert compliance advice and influencing key stakeholders.
• Leading and developing a small team while promoting continuous improvement.
• Driving service improvement projects and strengthening governance frameworks.
• Overseeing audit activities, compliance reporting and regulatory submissions.

This full-time, ongoing role is based at either our Melbourne CBD or Blackburn office, with flexible hybrid working arrangements available.

About the Program

Uniting Housing & Property provides safe, affordable and secure housing solutions that support people and communities to thrive. We work alongside individuals and families experiencing housing insecurity, delivering services that create lasting positive outcomes.

The Business Support & Compliance team plays a critical role in maintaining regulatory compliance, quality assurance and risk management practices across the Housing portfolio. The team supports service excellence through governance, reporting, stakeholder engagement and continuous improvement initiatives.

This role offers a unique opportunity to influence organisational performance, strengthen compliance capability and contribute to high-quality housing outcomes for the community.

Benefits of working at Uniting

At Uniting, you’ll enjoy:

• Working in a values-led organisation with real community impact.
• Collaborative, high-performing team in a flexible hybrid role.
• A 10% discount for eligible employees on out-of-pocket childcare fees at Uniting learning services.
• A 30% discount on Office 365 subscriptions, and a 25% discount at our Uniting Op Shops.
• Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
• Saving on dining out and drinks with a meal entertainment benefit of $2,650 annually.
• Increase your annual leave entitlements through our purchase leave program
• Up to 10 weeks of paid parental leave for primary caregivers (4 for secondary)
• An extra 17.5% on top of your fortnightly pay when you take paid annual leave
• Opt in or out of public holidays and be respected for your unique background.

Your skills and experience

You're an experienced compliance, risk or governance professional who can influence stakeholders, identify organisational risks and drive continuous improvement within a complex regulatory environment.

You will bring with you:

• Demonstrated experience in compliance, risk, governance or policy advisory roles.
• Strong knowledge of legislative, regulatory and quality assurance frameworks.
• Proven ability to identify risks and implement effective mitigation strategies.
• Experience influencing stakeholders and providing trusted advice to senior leaders.
• Demonstrated leadership experience developing and supporting high-performing teams.

Click here to view job description

How to apply

Click APPLY to submit your interest, and we’ll get in touch shortly. If this role sounds like a good fit for you, apply soon. We'll be reviewing applications as they come in and may close the advert early.

For any questions, reach out to Anna Schofield at [e-mail] or 0478 402 480 during business hours.

About Uniting

We create real change in people’s lives by working in partnership with people, communities, governments and other agencies to reduce the impact of poverty, trauma and disadvantage.

We provide compassionate care for people facing tough times and personal challenges. We support children and young people to break the cycle of disadvantage. We help families keep safe, together and thriving.

For over 100 years we’ve been fighting inequality, opposing discrimination, and responding to the needs in our communities across Victoria and Tasmania.

Visit us: www.vt.uniting.org

We are an inclusive, values-led organisation and proudly welcome people of all identities, backgrounds and experiences. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with lived and living experience relevant to our work.

We are committed to inclusive hiring practices. You are welcome to share your pronouns and let us know if you require any adjustments during the recruitment process. We are here to support you.

Uniting is a child safe organisation and is committed to the safety, wellbeing and empowerment of all children and young people. We embed child safety in everything we do. Employment with Uniting is subject to relevant pre-employment checks, including a National Police Check and Working with Children Check.