Quality Assurance & Compliance Coordinator

Downer; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Training and development

30% internal vacancies

Healthcare discounts

Employee Assistance Program

Job summary

Downer is seeking a Quality Assurance Coordinator to support QA, compliance and audit activities across the Homes NSW contract. You will report to the Quality Assurance Manager and help deliver high-quality outcomes for essential services.

The role involves coordinating actions with operations and stakeholders, maintaining records in SharePoint and other systems, and producing regular KPI and audit reports to drive continuous improvement.

Qualifications

• Certificate/diploma in business admin, quality, compliance or related discipline.
• Audit or quality management training is desirable.
• High attention to detail with strong document control.
• Experience maintaining registers and reporting systems.

Responsibilities

• Collaborate with operations, subcontractors and stakeholders to close actions and drive improvement.
• Maintain quality records across SharePoint, WMS and approved systems.
• Prepare weekly, monthly, quarterly and ad hoc KPI, audit, compliance and performance reports.
• Monitor audit outcomes, non-conformances, corrective actions and remediation through to closure.
• Coordinate QA and compliance activities, including audit schedules and evidence packs.

Skills

Quality assurance

Audit coordination

Stakeholder coordination

Documentation control

Advanced Excel

Education

Certificate or Diploma in business administration, quality, compliance or related discipline

Tools

SharePoint

Excel

Word

PowerPoint

Teams

Job description

Downer is seeking a Quality Assurance Coordinator to support QA, compliance and audit activities across the Homes NSW contract. You will report to the Quality Assurance Manager and help deliver high-quality outcomes for essential services.

The role involves coordinating actions with operations and stakeholders, maintaining records in SharePoint and other systems, and producing regular KPI and audit reports to drive continuous improvement.