NDIS Compliance & Quality Coordinator

Anglicare NSW South, NSW West & ACT; Canberra; On-site; AUD 105,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Salary packaging

Employee Assistance Program

Parental leave

Professional development

Mentoring

Team environment

Job summary

Anglicare NSW South, NSW West & ACT is seeking a Compliance and Standards Coordinator, Disability Services (NDIS) to join the Governance Team in Canberra. The role contributes to safe, high-quality, person‑centred supports upholding participant rights and outcomes with a focus on continuous improvement.

The role reports to the Director of Quality and Compliance and involves coordinating audits, maintaining the QMS, and delivering regulatory reporting across Disability Services.

Qualifications

• Qualifications in Disability, Community Services, Quality Management, Business, Governance or related discipline.
• Experience in quality assurance, compliance, governance or continuous improvement.
• Sound knowledge of the NDIS Quality and Safeguarding Framework and NDIS Practice Standards.
• Experience coordinating audits and managing audit evidence.
• Strong analytical, organisational and problem-solving skills.
• Demonstrated experience maintaining registers, reporting systems and governance documentation.
• Excellent written communication and report-writing skills.
• Attention to detail and ability to manage competing priorities.
• Proficiency in Microsoft Office and information management systems.
• Experience in NDIS-funded services and relevant auditing qualifications desirable.

Responsibilities

• Support Quality Management System maintenance and ongoing improvements.
• Coordinate compliance monitoring activities and registers.
• Track changes to NDIS legislation, standards and regulatory requirements.
• Coordinate internal audits and assist with NDIS Commission verifications.
• Monitor audit findings, corrective actions and continuous improvement.
• Maintain policies, procedures and governance documentation.
• Assist with incident, complaint and risk trend analysis.
• Prepare quality, compliance and governance reports and dashboards.
• Provide quality and compliance advice to managers and teams.

Skills

Quality assurance

Compliance

Governance

Auditing

Data analysis

Communication

MS Office

Education

Disability/Community Services qualification

Tools

Microsoft Office

Information management systems

Job description

Anglicare NSW South, NSW West & ACT is seeking a Compliance and Standards Coordinator, Disability Services (NDIS) to join the Governance Team in Canberra. The role contributes to safe, high-quality, person‑centred supports upholding participant rights and outcomes with a focus on continuous improvement.

The role reports to the Director of Quality and Compliance and involves coordinating audits, maintaining the QMS, and delivering regulatory reporting across Disability Services.