Quality Assurance Officer

Downer; Wangaratta; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Career development opportunities

Leadership programs: Thrive and Own 1C

Safety-focused culture

Job summary

Downer is seeking a Quality Assurance Officer to support the Victorian Road Maintenance Contract. The role blends field inspections with quality assurance across live traffic environments to ensure works meet contract requirements and approved practices.

Ideal candidates have experience in live traffic or on-road maintenance and a willingness to learn quality systems, auditing processes and contract compliance within a supportive team.

Qualifications

• Experience in QA/auditing, preferably in road/traffic environments.
• Ability to assess work quality, identify defects and communicate improvements.
• Strong interpersonal skills with field crews and supervisors.

Responsibilities

• Conduct audits, inspections and surveillance across road maintenance and capital works
• Verify compliance with VRMC contract requirements, DTP specifications and Quality Plans
• Review completed works to ensure durability, fitness for purpose and audit readiness
• Identify non conformances, raise corrective actions and track close out
• Analyse trends in defects and rework to support improved delivery performance
• Provide practical guidance to crews and supervisors to promote first time quality

Skills

QA auditing

Live traffic experience

Road maintenance

Contract compliance

Job description

Love quality? Know roads? Help deliver safer networks across regional Victoria.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

We are seeking a Quality Assurance Officer to support delivery of the Victorian Road Maintenance Contract (VRMC). This role is ideal for someone with experience working in live traffic environments or on-road maintenance and construction activities who is looking to build their career in quality and compliance.

Working closely with delivery teams, supervisors and client stakeholders, you will help verify that works are delivered safely, effectively and in line with contractual requirements and approved work practices. The role has a strong field presence and combines site-based inspections with quality assurance activities that can be learned and developed on the job.

Key responsibilities

• Conduct audits, inspections and surveillance across road maintenance and capital works
• Verify compliance with VRMC contract requirements, DTP specifications and Quality Plans
• Review completed works to ensure durability, fitness for purpose and audit readiness
• Identify non conformances, raise corrective actions and track close out
• Analyse trends in defects and rework to support improved delivery performance
• Provide practical guidance to crews and supervisors to promote first time quality

What you’ll bring

• Experience working in a live traffic environment is essential. This may include roles in Traffic Control, Road Maintenance, Civil Construction, Utilities, Traffic Management, or similar roadside operations.
• A strong understanding of how road works are delivered safely and efficiently within an active road corridor.
• The ability to assess work quality, identify defects, and communicate improvement opportunities.
• Strong interpersonal skills and confidence engaging with field crews and supervisors.
• A willingness to learn quality systems, auditing processes, and contract compliance requirements.
• Previous QA or auditing experience is beneficial, but we are open to training someone with strong road corridor experience and the right attitude.

Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance, and above benchmark services. We also offer a range of benefits including:

• Enjoy career development opportunities, including leadership programs like Thrive and Own Career
• Make a real impact on the performance and sustainability of critical infrastructure.
• Work with a collaborative, forward-thinking team that values innovation and continuous improvement.
• Be part of a culture that values safety, integrity, and excellence in everything we do.
• A major role in improving network outcomes across a region spanning alpine ranges to the Murray River.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.