QUALITY ASSURANCE & ADMINISTRATIVE SUPPORT

MADEC Australia; Woolgoolga; On-site; AUD 55,000 - 70,000; Full time

Job summary

MADEC Australia is seeking a Quality Assurance & Administrative Support professional to join the Woolgoolga Distribution Centre team. The role focuses on QA checks, GMP/HACCP compliance, and essential administrative duties to support despatch, stock control, and invoicing processes.

You will conduct QA assessments, manage documentation, support RDC operations, maintain the WMS, and assist in staff training and process improvements.

Qualifications

• Experience in QA and administrative support.
• Knowledge of GMP and HACCP.
• Familiarity with stock control and logistics operations.
• Ability to maintain documentation and records accurately.

Responsibilities

• Perform quality assessments on products against specifications.
• Conduct daily product retention samples; complete administrative duties.
• Assist in GMP/HACCP compliance checks and staff training.
• Manage stock receival, labelling, dispatch and invoicing processes.
• Maintain and use the warehouse management system (WMS) and related records.

Skills

Quality assurance

Administrative support

GMP knowledge

HACCP knowledge

Stock control

Tools

WMS

Job description

QUALITY ASSURANCE & ADMINISTRATIVE SUPPORT

MADEC Workforce Solutions is a not-for-profit organisation with a permanent workforce of 400 and a service delivery network across South Australia, Victoria, Queensland, New South Wales and Tasmania.We believe a job can change a life and we are driven to help people with financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide them with the opportunity to reach their goal of employment.

MADEC Workforce Solutionsis a leading provider of temporary staffing solutions, connecting skilled workers with reputable clients across various industries. We pride ourselves on delivering quality service and ensuring the safety and satisfaction of both our workers and clients.

Overview:

The focus of this position is to provide Quality Assurance and Operational support to the Woolgoolga DC team. The role will also involve providing support with the Despatch / Distribution and logistics process including stock receival, product batching, labelling, allocation of stock and the generation of invoices to key customers.

KEY RESPONSIBILITIES

Quality Assurance

• Conduct quality assessments on incoming and outgoing products against customer specifications.
• Conduct daily product retention samples
• Conduct compliance checks in accordance with customer specifications.
• Administrative duties – printing documentation, filing and document archiving.
• Assist in site gmp checks to ensure that gmp, haccp and food safety compliance.
• Assist in distribution centre (dc) and other staff training in gmp

RDC Operations Support

• Managing and organizing the effective receival, transfer, labelling and despatch of stock.
• Ensuring the effective operation and utilisation of a warehouse management system (wms)
• Ensuring that stock movements are monitored and actioned through the company’s logistics system
• Monitoring of stock to ensure consistency of supply, balance physical stock daily, analyse and report on stock levels to order fulfillment and category teams
• Stock for distribution is identified, quality assured, prepared and stored consistent with customer expectations and food safety standards.
• Maintaining and improving systems to ensure operational efficiency and that movements and transactions are accounted for.
• Oversee the customer purchase orders process ensuring that orders are processed in a timely manner, that customer issues are dealt with asap and that deliveries are made with 100% difotq wherever possible.

Administrative Support

• Ensure all paperwork is completed, inputted into the system, and filed correctly daily
• Ensure all communication is prompt and professional to both internal and external clients
• Adhere to all company policies and procedures
• Actively participate in the development of the teams processes and systems
• Accurately and timely enter rejections, quality issues; and assist with coordinating redirections
• Assist the category teams with queries, investigations, and dispute resolutions
• Sound knowledge of stock control and logistics operations
• An understanding of quality assurance systems including haccp and gmp
• Practical knowledge and experience in an operational environment
• Demonstrated quick thinking and effective problem-solving skillsWork well under pressure and can meet tight deadlines
• Knowledge of and expertise in the fresh produce industry

Join our team and contribute to the growth of our valued clients and the community.