Quality Control Officer - Food Manufacturing

Real Dairy; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Real Dairy Australia (RDA) is hiring a Quality Control Officer at the Greenacre site in NSW to uphold food safety and quality standards across the production process. You will perform daily checks, ensure GMP compliance, and contribute to maintaining robust QA systems.

Two roles are available: Afternoon shift (2:00pm–12:00am, Mon–Thu) and Morning shift (5:00am–3:00pm, Mon–Thu). You will lead label checks, calibration, CAPA actions and staff training on GMP and safety.

Qualifications

• Experience in a high care food manufacturing environment.
• Strong knowledge of food safety regulations, GMP practices and QMS.
• Exceptional attention to detail and ability to spot non-conformances.
• Strong communication skills to liaise with production, maintenance and QA teams.
• Willingness to work on the production floor and adapt to changing demands.

Responsibilities

• Conduct daily food safety and quality checks throughout the production process, from receival to dispatch.
• Monitor GMP practices, temperature checks, quality inspections and pre-op checks.
• Inspect labels during processing and packing for accurate information and correct labelling.
• Participate in internal instrument calibration to ensure accurate measurements.
• Investigate and resolve non-conformances, including complaints, and implement CAPAs.
• Issue corrective action and preventative actions as required.
• Perform glass and brittle audits and bucket walks for loose items.
• Collect swabs during pre-operation checks and gather samples for external testing.
• Communicate out-of-spec results to Supervisors, maintenance and QA teams to drive corrective action.
• Conduct staff training on induction, GMP and food safety topics.
• Routinely verify quality records to maintain accurate documentation.
• Act as backup for the night shift QC/QA officer when required.
• Participate in continuous improvement initiatives for processes and products.
• Prepare day-to-day QA reports.

Skills

Food manufacturing experience

GMP compliance

Attention to detail

Communication skills

Flexibility on production floor

Job description

Quality Control Officer - Food Manufacturing

Real Dairy Australia (RDA) is an Australian owned business with locations and manufacturing facilities throughout Australia (Queensland, NSW, Victoria) with the head office located at Greenacre. RDA is a world class supplier of dairy-based products, services and solutions to the retail, foodservice and food ingredients markets.

Are you passionate about maintaining the highest standards of food safety and quality? Do you thrive in a dynamic production environment and have a keen eye for detail? If so, we have an exciting opportunity for you to join our team as a Quality Control Officer at Real Dairy Australia - Greenacre Site.

About the Role:

As a Quality Control Officer, you will play a pivotal role in ensuring our products meet and exceed the highest quality and food safety standards. Your main responsibilities will include conducting daily food safety and quality checks throughout the production process, from receival to dispatching, in line with our established procedures. You will be instrumental in maintaining the compliance of our quality management and food safety systems to the utmost standard.

Specifically, we have two roles available.

Afternoon Shift

with a roster of 2.00pm to 12.00am Monday to Thursday (inclusive).

Morning Shift

with a roster of 5.00am to 3.00pm Monday to Thursday (inclusive).

Key Responsibilities:

• Conduct daily food safety and quality checks during receival, processing, finished products, storage, and dispatching.
• Monitor and enforce GMP practices, temperature checks, quality and integrity inspections, and pre-op checks to maintain exceptional standards.
• Inspect labels during processing and packing to ensure accurate information and correct labelling on products.
• Take part in internal instrument calibration to ensure accurate measurements.
• Investigate and resolve non-conformances, including internal and external complaints, and implement corrective and preventative actions.
• Issue corrective action and preventative action requests when necessary.
• Conduct glass and brittle audits and perform bucket walks for loose items.
• Collect swabs during pre-operation checks and gather samples for external testing
• Communicate out-of-specification results to relevant production Supervisors, maintenance, and QA teams to facilitate corrective action.
• Conduct training for staff on induction, GMP, and other food safety and quality topics.
• Routinely verify quality records to maintain accurate and up-to-date documentation.
• Act as a backup for the night shift Quality Control and QA Officer when required.
• Participate in continuous improvement initiatives for both processes and products.
• Day to day QA report writing.

Qualifications and Experience:

• Must have Food Manufacturing experience in a High Care Environment
• Solid understanding of food safety regulations, GMP practices, and quality management systems.
• Exceptional attention to detail and ability to spot non-conformance promptly.
• Strong communication skills to liaise effectively with production supervisors, maintenance, and QA teams.
• Flexibility to work on the production floor and adapt to changing demands.
• This role is only open to Australian Residents or VISA holders with Primary Full work rights.

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