Operations Coordinator

Cleanaway; City Of Rockingham; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary package

Mon–Fri 7:00am–3:06pm

Paid parental leave

Employee share plan

Novated leasing

Vaccinations

EAP access

Private health insurance discounts

Company discounts

Job summary

Cleanaway invites applications for an experienced Operations Coordinator based in Rockingham, WA. This pivotal role provides administrative and customer service support to busy operational teams, handling data, purchasing activity and inquiries with accuracy.

You will liaise with Supervisors and Operations Managers, manage high volumes of documentation, and contribute to safety and compliance while maintaining strong stakeholder relationships in a blue-collar environment.

Qualifications

• Experience in administration, operations support or coordinator role.
• Strong customer service skills and ability to manage multiple enquiries.
• Excellent verbal and written communication skills.
• Solid organisation, planning and time management with ability to balance priorities.
• Exceptional attention to detail and accuracy.
• Confidence building relationships with operational teams.
• Proficient in Microsoft Office and business systems.
• Experience using Coupa for PO management and JDE for invoicing is advantageous.

Responsibilities

• Process high volumes of waste tracking documentation into DEWAR systems.
• Manage customer enquiries and route to internal stakeholders.
• Raise, manage and amend purchase orders using Coupa.
• Perform invoice reconciliation and investigate discrepancies.
• Maintain records across DEWAR, Coupa and JDE.
• Collaborate with Supervisors and Operations Managers to support operations.
• Ensure all admin tasks are completed accurately and on time.
• Support compliance and data management across systems.

Skills

Administration

Customer service

Teamwork

Communication

Organisation

Time management

Problem solving

Tools

Coupa

JDE

Microsoft Office

Job description

Join Australia’s leader in sustainable, total waste management solutions.

At Contract Resources, we set new standards in specialised industrial services.

For more than 35 years, we've delivered innovative solutions across the energy, resources and heavy industrial sectors throughout Australia, New Zealand and the Middle East. Known for tackling complex challenges and executing critical maintenance, shutdown and turnaround projects, we're proud of our reputation for safety, technical excellence and delivering results.

As part of the Cleanaway Group, we combine global expertise, advanced technologies and a collaborative culture to help our clients keep industry performing as it evolves. Most importantly, we're a team of problem-solvers who share one goal: doing it better together.

The Opportunity

Based in Rockingham, WA, we have an exciting opportunity for an experienced Operations Coordinator to join our team.

This is a pivotal support role responsible for providing administrative and customer service assistance to operational teams, ensuring critical data, purchasing activities and customer enquiries are managed accurately and efficiently.

Working closely with Supervisors, Operations Managers and customers, you will play a key role in supporting day-to-day operations through high-volume data entry, regulatory reporting, purchase order management and invoice reconciliation. Your ability to prioritise tasks, maintain attention to detail and build strong working relationships across a blue-collar operational environment will be essential to your success.

No two days will be the same as you work across multiple priorities, support compliance requirements, coordinate customer enquiries and contribute to the smooth running of operational activities.

Key responsibilities include:

• Accurately process high volumes of waste tracking documentation into DEWAR (Department of Water and Environmental Regulation) systems.
• Manage customer enquiries and ensure requests are actioned or referred to the appropriate internal stakeholders.
• Raise, manage and amend purchase orders using company systems, including Coupa.
• Perform invoice reconciliation and investigate discrepancies where required.
• Maintain accurate records across multiple systems including DEWAR, Coupa and JDE.
• Liaise daily with Supervisors, Operations Managers and operational personnel to support business requirements.
• Ensure all administrative activities are completed accurately and within required timeframes.
• Prioritise competing tasks and deadlines in a fast-paced operational environment.
• Support compliance and reporting requirements through effective data management and record keeping.
• Contribute to a positive safety culture and ensure compliance with company policies and procedures.

About You

We're seeking a highly organised and customer-focused professional who thrives in a busy environment and enjoys working closely with both frontline operational teams and office-based stakeholders.

To be successful, you will bring:

• Previous experience in an administration, operations support, customer service or coordinator role.
• Strong customer service skills and the ability to manage multiple enquiries effectively.
• Excellent verbal and written communication skills.
• Strong organisation, planning and time management skills with the ability to balance competing priorities.
• Exceptional attention to detail and a commitment to accuracy.
• Confidence building relationships with operational and blue-collar workforces.
• Intermediate to advanced skills across Microsoft Office and business systems.
• Experience using Coupa for purchase order management will be highly regarded.
• Experience with JDE and invoice reconciliation processes will be advantageous.
• A proactive mindset, strong problem-solving ability and a genuine commitment to teamwork and safety.

Why Join Cleanaway?

• Attractive salary package
• Monday to Friday role, working 7:00am to 3:06pm
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!
• Supportive team environment within a market-leading organisation
• Opportunity to contribute to Australia's circular economy and sustainability goals
• Work closely with operational teams in a collaborative onsite environment

Our Process

Our recruitment process involves a number of checks, including, but not limited to, reference checks, verification of qualifications, licences and right-to-work status.

All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail].

Join us on our exciting journey towards a sustainable future.

This is a pivotal support role responsible for providing administrative and customer service assistance to operational teams, ensuring critical data, purchasing activities and customer enquiries are managed accurately and efficiently.

This is a pivotal support role responsible for providing administrative and customer service assistance to operational teams, ensuring critical data, purchasing activities and customer enquiries are managed accurately and efficiently.