Quality Manager

Amcor; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Amcor, a global leader in responsible packaging, seeks an experienced Quality Manager to lead the quality assurance function at the Acacia Ridge site in Brisbane. This full-time role reports to the Site Manager with a dotted reporting line to the ANZ Quality Manager and operates Monday to Friday with occasional after hours or weekend work as required.

You will provide leadership and technical expertise to four direct reports to ensure the site consistently meets customer expectations while

Qualifications

• Tertiary qualification in Food Science, Quality Management, Microbiology, Chemistry or a related discipline.
• Minimum 5-7 years of quality assurance or quality management experience in food manufacturing or FMCG.
• Understanding of HACCP, GMP, food safety standards and regulatory requirements.
• Experience managing or supporting quality management systems (QMS).
• Experience conducting internal and external audits.

Responsibilities

• Implement annual quality plans in consultation with internal and external stakeholders.
• Set annual quality metrics and objectives for relevant departments on site.
• Ensure compliance with internal standards and legislation.
• Review customer/consumer complaints and drive corrective actions in NCR/CAR processes.
• Provide guidance on HACCP, environmental impacts and CAPEX changes.
• Support QC Officers and managers to prevent and resolve quality issues.
• Oversee internal and external audits and supplier audits.

Skills

Analytical skills

Problem solving

Leadership coaching

Stakeholder management

Communication skills

Regulatory compliance

Quality mindset

Education

Tertiary qualification in Food Science/Quality Management/Microbiology/Chemistry

Tools

QMS

Job description

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.

Overview of Role

We are seeking an experienced Quality Manager to lead our quality assurance function at our Acacia Ridge site. This full-time role reports directly to the Site Manager with a dotted reporting line to the ANZ Quality Manager and operates Monday to Friday during standard business hours with occasional after hours or weekend work as and when required.

The successful candidate will provide leadership and technical expertise to the quality team to ensure our site consistently meets internal and external customers’ expectations, whilst ensuring regulatory standards and legislative compliance is adhered to. The role requires management experience, with responsibility of four direct reports: a Senior Quality Control Officer and three Quality Assurance Officers.

Key Responsibilities

• Implement annual quality plans in consultation with key internal & external stakeholders
• Set annual quality metrics and objectives for relevant departments on site
• Ensure compliance with internal & external standards and legislation
• Review site customer/consumer complaints ensuring timely and effective corrective actions for the non-conformance reporting (NCR) process
• Participate in product design and review process, providing guidance on HACCP environmental impacts safety considerations and CAPEX change management
• Provide technical expertise and assistance to site QC Officers and departmental managers to prevent and resolve quality issues; developing action plans where required
• Oversee the management and coordination of internal & external audits
• Facilitate supplier audits; coordinate timely feedback to stakeholders including corrective action plans.

Experience and Qualifications

• Tertiary qualification in Food Science, Quality Management, Microbiology, Chemistry or a related discipline
• Previous experience in a quality assurance or quality management role within food manufacturing FMCG or a similar regulated environment
• Minimum 5-7 years of quality assurance or quality management experience in food manufacturing or FMCG environment
• Understanding of HACCP, GMP, food safety standards and relevant customer and regulatory requirements
• Demonstrated experience managing or supporting quality management systems (QMS)
• Experience conducting or overseeing internal and external audits
• Strong analytical and problem-solving skills including experience with NCR's and CARs and root cause analysis methodologies
• Ability to provide leadership coaching and Technical Support to quality and operational teams
• Excellent communication skills both written and verbal with the ability to engage stakeholders at all levels
• High attention to detail and strong organisational and stakeholder management skills.
• Formal training or certificate in HACCP, internal auditing, or food safety
• Experience with supplier management and supply ordered processes
• Knowledge of environmental management CAPEX change processes or continuous improvement methodologies (e.g. example Lean 6 Sigma)
• Previous experience in a management at any capacity
• Industrial Relations experience with employees and unions

Step into a pivotal leadership role where you can truly influence quality excellence. Passionate about making meaningful impact?