Public Area Attendant

Peppers Retreats, Resorts and Hotels; Noosa Shire; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Heartist Membership discounts

Family & Friends discounts

ALL Loyalty Program

Career development support

Networking opportunities

Worldwide career growth opportunities

Job summary

Peppers Retreats, Resorts and Hotels is seeking a Public Area Attendant to join our housekeeping team. Your primary responsibility will involve ensuring that all shared spaces remain exceptionally clean, maintaining our high cleanliness standards indoors and outdoors.

In this role, you will engage with guests, assist them with inquiries, and collaborate with different departments. We value teamwork and communication, ensuring every guest feels welcome and at ease during their stay.

Qualifications

• Previous experience in a similar role is a plus.
• Reliable transportation and availability to work various shifts.
• Enjoy collaborating with colleagues from various backgrounds.

Responsibilities

• Ensure the property looks its best, both inside and out.
• Clean indoor and outdoor public areas to meet high standards.
• Report maintenance problems, damaged equipment, and missing items.

Skills

Attention to detail

Communication skills

Physical fitness

Time management

Team collaboration

Job description

Peppers Retreats, Resorts and Hotels - Noosa Heads QLD

Park & Cove is where locals & visitors gather to drink and dine. Set within the canopy of Noosa's abundant treetops at Peppers Noosa Resort & Villas, Park & Cove offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique to the Sunshine Coast. Surrounded by nature, in Noosa you will find a tapestry of waterways, untouched national parks and wide-open beaches to explore and make your own during your down time.

Purpose

As a Public Area Attendant, you are a valuable member of our Housekeeping team, responsible for keeping our shared spaces exceptionally clean and focusing on the little things. You will feel at ease working both independently and alongside your team members and enjoy engaging with guests, helping them with any questions or requests they may have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
• At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Accor is an inclusive company, building diverse teams across the globe.