Property Services Assistant

The Salvation Army; Caboolture; On-site; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Hybrid working conditions

NFP salary packaging benefits

Paid parental leave

Purchase leave

Novated car leasing

Employee Assistance Program

Wellness program

Job summary

The Salvation Army Housing in Caboolture is seeking a Property Services Assistant on a permanent part‑time basis (3 days a week). You will provide tenancy and property management to a dedicated portfolio and work with tenants to address tenancy and property issues.

Ideal candidates have a background in property management, current Real Estate qualifications or relevant experience, and knowledge of community housing.

Qualifications

• Tertiary qualifications in Community Services or Equivalent.
• Current Real Estate Qualifications or demonstrated experience in the sector.
• Knowledge of community housing and welfare sectors is valued.
• Experience with general Community Housing issues, policies and procedures.

Responsibilities

• Manage tenancies, leases, inspections and rent reviews across a portfolio.
• Keep tenant records up to date in CHINTARO software.
• Arrange maintenance per policy and budget; obtain quotes where needed.
• Address high‑risk tenancy situations within required timeframes.
• Maintain an approved contractors register and select from it.

Skills

Property management

Tenant relations

Prioritisation

Education

Tertiary qualifications in Community Services or Equivalent

Current Real Estate Qualifications or demonstrated experience

Tools

CHINTARO software

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The Salvation Army Housing offers a mix of crisis, transitional and long‑term housing accommodation to persons who are homeless or at risk of homelessness across the state. The team works with the most vulnerable in our communities, who come with complex and multiple needs.

ABOUT THE ROLE

Our Salvos Housing team currently have a permanent part-time (3 days a week) opportunity for a Property Services Assistant to join our Caboolture office.

Reporting to the Regional Manager Housing QLD, the successful candidate will provide tenancy and property management to a dedicated portfolio of properties and work with tenants to address tenancy and property related issues.

Key Responsibilities

• Ensuring that tenancies in the portfolio are managed and maintained, leases are up to date, properties are inspected and reviewed, and rent reviews managed.
• Keeping tenant records accurate and up to date in CHINTARO software.
• Arranging maintenance in line with Salvos Housing policy and procedures including obtaining quotes when necessary and in line with budget.
• Addressing high risk situations involving tenants within required time frames, as per TSA and Salvos Housing policy and procedure.
• Maintaining a register of approved licensed contractors and choosing contractors from this register, unless an emergency dictates otherwise.

ABOUT YOU

The role will ideally suit someone with property management background and who is passionate about delivering a quality client‑focussed service. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients. You will need to demonstrate that you have the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads.

• Tertiary qualifications in Community Services or Equivalent
• Current Real Estate Qualifications or demonstrated experience of working in the real estate/community housing sector
• Sound knowledge of community and social housing and community welfare sector will be highly regarded
• Experience with general Community Housing issues, policies and procedures

WHY WORK FOR US

TSA offers an inclusive work culture and strong opportunities for career development.

Benefits such as;

• Hybrid working conditions and ability to work from office or working from home.
• May need to travel sometimes to properties Eligible employees can access NFP salary packaging for living expenses ($15,900 tax free for rent, mortgage, school fees etc) plus meals and entertainment benefits ($2,650 tax free).
• Purchase leave, study leave, Paid parental leave.
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits.
• Novated car leasing, discounts on car hire and purchase.
• Salvos Wellness app and program, including access to Fitness Passport.
• Employee Assistance Program - Independent confidential counselling service.

Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.

So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits such as; Hybrid working conditions and ability to work from office or working from home. May need to travel sometimes to properties Eligible employees can access NFP salary packaging for living expenses ($15,900 tax free for rent, mortgage, school fees etc) plus meals and entertainment benefits ($2,650 tax free). Purchase leave, study leave, Paid parental leave Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits Novated car leasing, discounts on car hire and purchase Salvos Wellness app and program, including access to Fitness Passport Employee Assistance Program - Independent confidential counselling service

Enjoy flexible working arrangements and a healthy work‑life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much‑needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.