Property & Motor Claims Specialist - End-to-End, ANZIIF Study Support

Reo Group; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

ANZIIF study support

Office culture

Job summary

Reo Group, in partnership with a specialist insurance business, is recruiting a Property & Motor Claims Specialist in Sydney. You will own end-to-end claims across property and light motor lines within a collaborative team, handling 60–100 active claims and liaising with clients, brokers and underwriters.

The role offers ANZIIF study support, ongoing career development, and a supportive office culture as the business grows with new products hitting the market.

Qualifications

• 2–3 years end-to-end claims experience across property and motor.
• Experience with commercial property, residential property, or light motor claims is advantageous.
• ANZIIF qualifications at Certificate IV level or above are advantageous; study support is provided.
• Strong communication to translate complex claims for clients and brokers.

Responsibilities

• Manage end-to-end claims across property and light motor lines, from lodgement through to recovery.
• Assess quantum, manage investigations, and maintain a caseload of approximately 60 to 100 active claims.
• Liaise directly with clients, brokers, and underwriters to deliver clear and timely claims outcomes.
• Engage with field visits and broker meetings as part of a hands-on service model.
• Contribute to process improvement and support the broader claims team during peak periods including cat season.

Skills

End-to-end claims

Property & motor claims

Communication skills

ANZIIF qualifications

Client/broker liaison

Team collaboration

Education

ANZIIF Certificate IV or higher

Job description

Reo Group, in partnership with a specialist insurance business, is recruiting a Property & Motor Claims Specialist in Sydney. You will own end-to-end claims across property and light motor lines within a collaborative team, handling 60–100 active claims and liaising with clients, brokers and underwriters.

The role offers ANZIIF study support, ongoing career development, and a supportive office culture as the business grows with new products hitting the market.