Claims Specialist - Property & Motor

Reo Group; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

ANZIIF study support

Office culture

Job summary

Reo Group, in partnership with a specialist insurance business, is recruiting a Property & Motor Claims Specialist in Sydney. You will own end-to-end claims across property and light motor lines within a collaborative team, handling 60–100 active claims and liaising with clients, brokers and underwriters.

The role offers ANZIIF study support, ongoing career development, and a supportive office culture as the business grows with new products hitting the market.

Qualifications

• 2–3 years end-to-end claims experience across property and motor.
• Experience with commercial property, residential property, or light motor claims is advantageous.
• ANZIIF qualifications at Certificate IV level or above are advantageous; study support is provided.
• Strong communication to translate complex claims for clients and brokers.

Responsibilities

• Manage end-to-end claims across property and light motor lines, from lodgement through to recovery.
• Assess quantum, manage investigations, and maintain a caseload of approximately 60 to 100 active claims.
• Liaise directly with clients, brokers, and underwriters to deliver clear and timely claims outcomes.
• Engage with field visits and broker meetings as part of a hands-on service model.
• Contribute to process improvement and support the broader claims team during peak periods including cat season.

Skills

End-to-end claims

Property & motor claims

Communication skills

ANZIIF qualifications

Client/broker liaison

Team collaboration

Education

ANZIIF Certificate IV or higher

Job description

Salary Package: AU$100,000 to AU$140,000 + Super

Role Highlights: A genuine opportunity to manage a varied claims portfolio within a well-established specialist insurance business. You will handle end-to-end property and light motor claims across a diverse client base, in a close-knit and collaborative team culture that values career development, ANZIIF study support, and a great officeculture.

Reo Group is partnering with a specialist insurance business to recruit a Property & Motor Claims Specialist. You will take ownership of a mixed portfolio covering property and light motor claims, working within a close-knit and collaborative claims team. The business is entering a period of growth, with new products launching and the claims function expanding to meet demand.

Responsibilities

• Manage end-to-end claims across property and light motor lines, from lodgement through to recovery.
• Assess quantum, manage investigations, and maintain a caseload of approximately 60 to 100 active claims.
• Liaise directly with clients, brokers, and underwriters to deliver clear and timely claims outcomes.
• Engage with field visits and broker meetings as part of a hands-on service model.
• Contribute to process improvement and support the broader claims team during peak periods including cat season.

Candidate Profile

• Minimum 2 to 3 years of end-to-end claims experience across property and motor lines.
• Demonstrated ability to manage a mixed property and motor claims portfolio end to end.
• Experience with commercial property, residential property, or light motor claims is highly regarded.
• Strong communication skills with the ability to translate complex claims matters for clients and brokers clearly.
• ANZIIF qualifications at Certificate IV level or above are advantageous; study support is provided.
• Self-driven, ownership-focused, and comfortable contributing ideas in an open and transparent team culture.