Property Management Growth Specialist.

Clarkre; Warragul; On-site; AUD 60,000 - 90,000; Full time

Job summary

OBrien Real Estate Clark in Warragul is seeking a Property Manager/Assistant Property Manager to join our family-run team. You will maintain regular contact with current and prospective clients, manage the Agentbox CRM and PropertyMe databases, and conduct rental appraisals with timely follow-up and professional communication.

Reporting to the Business Manager, you will coordinate with sales staff to build a robust rental provider network, prepare appraisal letters, and ensure advertising

Qualifications

• Minimum of two years’ experience as a Property Manager / Assistant Property Manager or comparable industry experience.
• Experience with residential tenancies legislation and client-facing roles.
• Proficient in MS Office and CRM databases.

Responsibilities

• Maintain regular, close contact with current and prospective clients.
• Maintain Agentbox CRM and PropertyMe databases.
• Conduct rental appraisals and provide timely follow-up.
• Prepare and deliver appraisal packs to investors/owners.
• Advertise vacancies and ensure listing accuracy.

Skills

Client management

Communication skills

Organisational skills

Time management

CRM proficiency

Attention to detail

Education

Certificate IV Real Estate

Real estate license

Tools

Microsoft Office

CRM software

Job description

Who is OBrien Real Estate Clark?

If you’re interested in joining our family it’s important that we get to know each other, allow us to go first:

OBrien Real Estate Clark is a family-owned and operated business and as such we take recruitment into our family very seriously. As a real estate agency, we’re in the business of helping our clients buy, sell and lease properties, the vehicle for this is through building and maintaining our personal networks and the method is through honesty, integrity and always doing what’s right for our client. To us, these traits are invaluable and as such, non-negotiables.

What’s important to our business?

Our business is built on five values and beliefs, we enact these every day and the same would be expected of you:

Family

Our colleagues are our broader family, assist when needed and when in need

Mutuality

Respect our colleagues and our clients as you would like to be respected.

Realising potentia l

Unlock your full potential, encourage and support your colleagues.

Embrace change

Strive for excellence; be open-minded and willing to embrace change.

Health and Energy

Work towards being well balanced within yourself.

In short, we recognise that we’re a well-connected part of a small community and we work together to do our best and give our best whilst always trying to find ways to do it better.

What would be your duties and responsibilities?

• Main tasks:
  • - Maintain regular, close contact with current & prospective clients.
  • - Maintain Agentbox CRM database accurately.
  • - Keep PropertyMe database up to date - add prospective rental providers.
  • - Conduct all new business rental appraisals including preparing pre & post appraisal pack.
  • - Provide follow up to all appraisals within 24 hours of conducting and then on a weekly basis.
  • - Prepare and deliver (post, email, letterbox drop) to investors in the area and any owners with vacant property.
  • - Conduct database calls on a weekly basis.
  • - Meet with sales people individually to obtain referrals and/or additions to prospective rental provider database.
  • - Prepare rental appraisal letters for all properties on sales stock list.
  • - Attend weekly sales team meeting and be familiar with all sales listings.
  • - Provide recommendations to new rental providers regarding any required maintenance or presentation, prior to finalising any prospective.
  • - Advertise vacant properties & check property advertising for accuracy.
  • - Attend mid-week open for inspections as required.
  • - Compile and check all application forms for new business properties then pass to assigned PM for approval to present to rental provider.
  • The above list is not exhaustive and the role may change or adapt to meet the overall objectives of the company.
• Other duties:
  • - Attend all training sessions as directed by management.
  • - Apply & follow all procedures required of this role.
  • - Fully participate in the creation of new procedures or in any review of existing procedures.
  • - Report results as required by Director (Weekly KPI Report).
  • - Attend weekly department meetings.
  • - Attend all one on one meetings.
  • - Utilise business CRM/software to best practice standards.
  • - Fulfil other duties as required by management.

Key person requirements

• Agents Representative / Certificate IV Real Estate
• Excellent telephone manner.
• Exceptional computer skills (Microsoft Office programs including proficiency in Excel, and PowerPoint) and accurate word processing.
• Ability to deal effectively with people at all levels.
• Flexibility – ability to manage effectively competing demands and prioritise tasks.
• Attention to detail and high level or accuracy.
• Very effective organisational skills.
• Effective written communication skills.
• Stress management skills.
• Excellent time management skills.
• Exceptional communication skills.
• Admirable presentation.
• Ability to work under pressure and prioritise tasks appropriately.
• Sound and detailed knowledge of the Residential Tenancies Act.
• Be committed to providing the best possible customer service at all times: and in addition, you will be well presented, confident, articulate and customer focused.

Experience

• A Minimum of two years' experience as a Property Manager / Assistant Property Manager or comparable industry experience.

Office location

Warragul office: 33 Smith Street

Drouin office: 79 Princes Way

Reports to

Business Manager

Ready to apply?

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