Property Management Administrator

Cairns Property Office; Cairns Regional; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cairns Property Office is seeking a friendly and organized administrator to support our Property Management team in Cairns. You will play a key role in handling daily administration and delivering excellent service to clients and tenants.

In this role you will manage calls and emails, coordinate inspections, maintain accurate records and assist with maintenance requests, contributing to smooth day-to-day operations.

Qualifications

• Strong organisational abilities and attention to detail.
• Proactive, reliable with a positive attitude.
• Ability to manage multiple tasks and prioritise.
• Excellent written and verbal communication.
• Comfortable using computers and office management systems.
• Experience in real estate or property management administration is desirable.

Responsibilities

• Manage incoming calls, emails and enquiries with professional communication.
• Provide daily administrative support to the Property Management team.
• Assist with tenant and landlord enquiries and follow up messages.
• Coordinate appointments, property inspections and office schedules.
• Assist with maintenance requests and contractor communications.
• Maintain accurate property, tenant and landlord records.
• Prepare correspondence and general office paperwork.
• Monitor administrative tasks and ensure nothing falls through the cracks.
• Support day-to-day office operations and identify process improvements.

Skills

Organisational skills

Attention to detail

Multitasking

Communication skills

Computer literacy

Team player

Tools

Office management software

Job description

This is more than just an administration role! As a valued member of our Property Management team, you will play an important role in supporting our Property Managers, coordinating daily administration and delivering exceptional service to our clients and tenants.

Key responsibilities

Managing incoming calls, emails and general enquiries, ensuring professional communication and efficient coordination of day-to-day office administration.

Providing daily administrative support to the Property Management team

Assisting with tenant and landlord enquiries and ensuring messages and requests are followed up

Coordinating appointments, property inspections and office schedules

Assisting with maintenance requests, contractor communication and general property management administration

Maintaining accurate property, tenant and landlord records within systems

Preparing correspondence, documents and general office paperwork

Monitoring administrative tasks and following through to ensure nothing falls through the cracks

Supporting the team with day-to-day office operations and identifying opportunities to improve processes

About you

Excellent organisational skills and strong attention to detail

Proactive, reliable and takes pride in their work

Can confidently manage multiple tasks and prioritise workload

Excellent written and verbal communication skills

Comfortable using computers, email and office management systems

Enjoys problem-solving and can work independently when required

Positive, friendly attitude and enjoys being part of a team

Takes ownership of tasks and follows them through to completion

Can remain calm and professional in a busy office environment

Previous experience in real estate or property management administration would be highly regarded, however, experienced administrators looking to enter the real estate industry are welcome to apply

About us

Cairns Property Office is an established, locally owned real estate agency with a growing Property Management division. We are a friendly, supportive and hardworking team where initiative, ideas and contributions are valued.

Be part of a friendly, supportive and hardworking team

Enjoy a varied role where no two days are the same

Opportunity to develop your skills and grow within the real estate industry

Play an important role in supporting our growing Property Management division

Work in an environment where your initiative, ideas and contributions are valued