Projects Administrator

Kobe P/L; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Kobe P/L is seeking a Projects Administrator to join our team in Murarrie, QLD. This full-time role supports the project administration function, acting as the backbone of our administrative processes and ensuring smooth communication across clients, internal teams, and management.

Key responsibilities include managing client enquiries, coordinating installation works, maintaining records, handling invoicing, and producing project documentation.

Qualifications

• Experience in a project administration role.
• Excellent written and verbal communication.
• Strong organisational and time management skills.
• Experience with client record-keeping and databases.
• Ability to work independently and as part of a team.

Responsibilities

• Manage client enquiries and requests professionally.
• Assist project managers with coordinating installation works.
• Maintain client records and databases.
• Liaise between clients, field teams and internal departments.
• Prepare documentation, invoices, and reports for billing.
• Prepare project documentation, Form 12's, SWMS, and NIA requests.
• Provide admin support to projects and sales teams.
• Handle telephone and email communications professionally.
• Escalate client issues to management when required.

Skills

Project coordination

Time management

Communication skills

Problem solving

Customer service

Team collaboration

Tools

SimPRO

Job description

Kobe P/L is a dynamic organisation committed to delivering excellence through efficient operations and outstanding customer service. We pride ourselves on building a workplace culture that values professionalism, collaboration, and continuous improvement. Our team is dedicated to supporting our clients with responsive, high-quality service that drives business success.

About the role

We are seeking a Projects Administrator to join Kobe P/L on a full-time basis, located in Murarrie QLD 4172. This is a key position within our client and project administration function, where you will play a vital role in supporting our projects team. As a Projects Administrator, you will be the backbone of our administrative processes, ensuring smooth communication between our clients, internal teams, and management. This role is essential to maintaining client satisfaction and operational efficiency across the organisation.

What you'll be doing

• Managing client enquiries and requests with professionalism and attention to detail
• Assisting the project managers with coordinating installation works, ensuring accuracy and timely completion
• Maintaining comprehensive client records and databases, keeping information current and organised
• Liaising between clients, field teams, and internal departments to ensure seamless communication
• Preparing documentation, invoices, and reports as required for billing and administrative purposes
• Preparing project documentation, Form 12's, SWMS, NIA requests and drafting O&M Manuals
• Providing administrative support to the projects and sales team, including lead management and follow-up coordination
• Handling telephone and email communications in a professional and courteous manner
• Supporting the resolution of client issues and escalating concerns to management where appropriate

What we're looking for

• Proven experience in a project administration role
• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
• Experience with simPRO job management system
• Excellent written and verbal communication skills with the ability to interact professionally with clients and colleagues
• Attention to detail and accuracy in data entry and record-keeping
• Ability to work independently and take initiative whilst also being a collaborative team player
• Problem-solving skills and a proactive approach to identifying solutions
• Customer service excellence with a genuine commitment to meeting client needs
• Flexibility and adaptability in a fast-paced work environment

What we offer

At Kobe P/L, we believe in supporting our employees to thrive both professionally and personally. We offer competitive remuneration and a range of benefits designed to enhance your working experience. We provide ongoing training and professional development opportunities to help you grow within your role and advance your career. Our workplace culture emphasises collaboration, respect, and open communication. We are committed to maintaining a healthy work-life balance and providing a supportive environment where all team members feel valued. We encourage applications from candidates of all backgrounds and are committed to creating an inclusive workplace.