Project Support Officer

Bayside Council (NSW); Sydney; On-site; AUD 82,000 - 92,000; Full time

Benefits offered by this job

9-day fortnight (flexi-time)

12% superannuation

Job summary

Bayside Council in Sydney is seeking a project support role to assist the City Presentation team. The position is permanent, 35 hours per week with potential for a 9-day fortnight (flexi-time) and a salary of A$81,708.32 to A$91,513.35 plus 12% superannuation.

You will provide a range of project support services to the Customer Experience Analyst and City Presentation team to meet operational outcomes, collecting and analysing information to improve community service delivery.

Qualifications

• Experience in project support or similar role, with understanding of political sensitivities.
• Current Driver’s Licence Class C.
• Strong verbal and written communication skills.
• Experience using Microsoft Excel to analyse data for decision-making.

Responsibilities

• Provide project support to the Customer Experience Analyst and City Presentation team.
• Collect, compile, assess and analyse information to support delivery and outcomes.
• Collaborate with stakeholders to achieve Directorate/Organisational projects.
• Undertake field work to gather data related to projects and engage with staff.
• Assist with process mapping and project governance, and advise on improvements.
• Prepare and review high-level briefs, emails and correspondence.

Skills

Project support

Microsoft Excel

Communication skills

Driver's licence

Tools

MS Office Suite

Job description

• Based at our Bexley Depot, supporting Bayside’s City Presentation team
• Permanent role - 35 hrs per week with potential for a 9-day fortnight (flexi-time)
• $81,708.32 to $91,513.35 pa plus 12% superannuation

Location : Bayside Council, Sydney, NSW, Australia

• Based at our Bexley Depot, supporting Bayside’s City Presentation team
• Permanent role - 35 hrs per week with potential for a 9-day fortnight (flexi-time)
• $81,708.32 to $91,513.35 pa plus 12% superannuation

Our City Presentation team focusses on the upkeep and maintenance of Bayside’s unique and diverse community and geography.

What’s the role?

You’ll provide a range of project support services to the Customer Experience Analyst and the City Presentation team to meet operational and project-related outcomes and objectives.

You’ll be responsible for all aspects of project support including, but not limited to collecting, compiling, assessing and analysing information to facilitate optimal project and service delivery and deliver meaningful outcomes to the community.

• Work in close collaboration with the Customer Relationship Analyst, and other key stakeholders to achieve Directorate/Organisational projects and tasks
• Undertake field work as necessary to gather information and data related to projects including engaging with internal and outdoor staff
• Undertake research to broaden the depth of knowledge on a topicor project to ensure that City Presentation delivers best practice, due diligence and/or enhanced customer experience.
• Work with existing and emerging technology and/or Council systems to optimise efficiencies, improve processes and/or enhance the quality of services delivered to our community.
• Assist with process mapping to identify opportunities for improvement from a ‘council’ and/or ‘customer’ perspective.
• Assist with project management related activities including discovery, due diligence, engagement of stakeholders, establish project governance, undertake analysis, and make recommendations to achieve project objectives.
• Assist with the preparation of, coordinate and review high-level communication and written information in the form of briefs, emails and correspondence, to respond to issues and enquiries.
• Review Service Unit and Directorate administrative practices, systems and procedures to enhance unit efficiency and support delivery of quality outcomes.

Is this you?

We are looking for a team player with a professional work ethic and good communication skills who is highly flexible and adaptable to changing work priorities. You will have the following:

• Qualifications and/or equivalent experience in a relevant field
• Demonstrated experience in project support or similar role, or equivalent, with a sound understanding of the complexities of working within a politically sensitive environment
• Current Driver’s Licence Class C
• A high standard of verbal and written communication skills
• Experience in using Microsoft Excel to collect, analyse and present data to inform decision-making

This would be beneficial

• Previous local government experience
• Previous experience working in a Council depot working environment

Why work for Bayside?

• 5 days MyLeave allowing flexible personal leave each year
• 3 extra days off during Christmas each year
• Long Service Leave after five (5) years
• Generous parental leave entitlements for both parents
• Access to our Employee Assistance Program (EAP)
• Access to Fitness Passport
• Free annual skin checks & flu vaccinations

Closing date

Monday, 14 September 2026

Salary

$81,708.32 to $91,513.35 pa plus 12% superannuation

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process