Project Support Officer

Vicgrid; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary progression

Employee Assistance Program (EAP)

Annual leave loading

Professional development

Job summary

Vicgrid is seeking a proactive Project Support Officer to provide high‑quality administrative support and coordinate systems and processes. The role involves managing information flows, records, and reporting, while enabling efficient ways of working and team rhythms within a fast-paced environment.

Hybrid work arrangements are available and there is a focus on stakeholder engagement and efficient coordination to support Victoria's renewable energy transition.

Qualifications

• Flexibility and adaptability: Accepts changed priorities without undue discomfort. Responds quickly to changes.
• Working collaboratively: Build a supportive and cooperative team environment; Engages other teams to share information to understand or respond to issues.
• Critical thinking and problem solving: Resolves issues through deep understanding or interpretation of existing guidelines; analyses ideas and takes action to resolve problems.
• Political and organisational context: Recognises the formal structure or hierarchy of an organisation and its policies and procedures.

Responsibilities

• Coordinate and manage information and administration systems, ensuring correspondence, external requests and briefings are appropriately allocated, meet quality and timeliness standards and are issued in line with established protocols.
• Support the implementation and day to day management of systems to manage information, reporting and records including supporting people across the organisation in using key systems.
• Assist in the development and coordination of materials and including agendas, briefs and reports for high level meetings and or stakeholders.
• Build and maintain productive working relationships with internal and external stakeholders, managing competing stakeholder needs, operating with a high level of autonomy to achieve the desired results in a timely and professional manner.

Job description

The Opportunity

The Project Support Officer will be a proactive self-starter, providing high-quality administrative support and coordination. This position will also play a key role in establishing and implementing or operationalising the team's systems and processes which include but not limited to ways of working, team rhythms and rituals, records management, report coordination and other general support services.

The position offers an opportunity for a high-performing individual to work in a fast-paced environment supporting the organisation to deliver its high-profile work, crucial for Victoria's transition to renewable energy.

You can also refer to the Position Description for more information.

What you will deliver

• Coordinate and manage information and administration systems, ensuring correspondence, external requests and briefings are appropriately allocated, meet quality and timeliness standards and are issued in line with established protocols.
• Support the implementation and day to day management of systems to manage information, reporting and records including supporting people across the organisation in using key systems.
• Assist in the development and coordination of materials and including agendas, briefs and reports for high level meetings and or stakeholders.
• Build and maintain productive working relationships with internal and external stakeholders, managing competing stakeholder needs, operating with a high level of autonomy to achieve the desired results in a timely and professional manner.

What you will bring

• Flexibility and adaptability: Accepts changed priorities without undue discomfort. Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation.
• Working collaboratively: Build a supportive and cooperative team environment; Engages other teams to share information in order to understand or respond to issues; Support others in challenging situations.
• Critical thinking and problem solving: Resolves issues through deep understanding or interpretation of existing guidelines. Where guidelines are not available, analyses ideas available and takes action through self, or in consultation with others to resolve problems. If required, determine additional information needed to make informed decisions. Applies critical thinking and problem-solving concepts in the right context.
• Political and organisational context: Recognises the formal structure or hierarchy of an organisation and its policies and procedures.

What we offer you

• Career advancement and professional development opportunities.
• Mental health and wellbeing offerings through our Employee Assistance Program (EAP) which is extended to team members and their families for work and personal issues.
• Annual salary increases and incremental performance-based payments over the course of your employment.
• Annual leave loading of 17.5% payment on top of your base salary when you take annual leave and ability to purchase additional leave

Other relevant information

• Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check. Applicants must be an Australian/New Zealand citizen or an Australian Permanent Resident.

The work location for this position is 2 Lonsdale Street, Melbourne. Hybrid work arrangements available.

Applications close on Friday 30 October 2026.