Part-Time Business Support Officer — Admin & Coordination

Ozchild; Sydney; Hybrid; AUD 91,000 - 101,000; Full time

Job summary

Department of Climate Change, Energy, the Environment and Water – Conservation Programs, Heritage and Regulation Group Division is seeking an Administration Support Officer in Parramatta with hybrid working options.

The role supports day-to-day operations across the branch, maintains administration systems, coordinates records and delivers high-quality customer service to internal and external stakeholders.

Qualifications

• Demonstrated experience in office administration.
• Excellent organisational and communication skills.
• Strong customer service mindset and stakeholder relations.

Responsibilities

• Assist with financial administration, records management, correspondence, reporting, meeting coordination, and responding to enquiries.
• Manage records, documents and information sensitivity in a professional manner.
• Utilise technology and business systems to improve operational efficiency.
• Support continuous improvement of administrative processes.
• Provide communication and customer service support to stakeholders.

Skills

Administrative experience

Organisational skills

Communication

Tools

Records management systems

Computer-based systems

Job description

Administration Support Officer

Department of Climate Change, Energy, the Environment and Water – Conservation Programs, Heritage and Regulation Group Division

Location: Parramatta office, hybrid working supported

Contract type: Temporary until July 2027 (possible extension)

Salary: $90,648 to $101,076 + super

About the role

You will provide a diverse range of administrative and business support services that contribute to the efficient day‑to‑day operations of the branch. Your responsibilities include maintaining administration systems, supporting communication and information flow, coordinating records management activities, and delivering high‑quality customer service to internal and external stakeholders.

Key responsibilities

• Assist with financial administration, records management, correspondence, reporting, meeting coordination, and responding to enquiries.
• Manage records, documents and information sensitivity in a professional manner.
• Utilise technology and business systems to improve operational efficiency.
• Support continuous improvement of administrative processes.
• Provide communication and customer service support to stakeholders.

About You

Experienced administrative professional

‑ Strong organisational skills and proactive approach to business operations. ‑ Ability to manage competing priorities and maintain accurate records. ‑ Excellent customer service, communication and stakeholder relationships. ‑ Ability to build collaborative relationships and work independently.

Knowledge and experience

• Demonstrated experience in office administration.
• Experience with computer-based systems and records management systems.
• Knowledge of financial and human resource management procedures and policies.
• Experience providing high‑quality administrative support and managing multiple priorities.
• Strong communication and customer service skills.
• Ability to work collaboratively with stakeholders and contribute to continuous improvement.

Eligibility and requirements

• Must meet all eligibility and compliance terms such as right-to-work, DBS, background checks, and visa sponsorship where applicable.
• Right to work in Australia.
• Compliance with employment conditions and relevant legislation.

Applies to: Administrative and support roles in a government departmental context.

Environment statements

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