Project Manager - Partner Experience

Pax8, Inc.; Australia; On-site; AUD 110,000 - 150,000; Full time

Job summary

Pax8 is seeking a Project Manager – Partner Experience to shape partner education, enablement and experience across Australia and the broader APAC region. This role is not a traditional project manager position; you will drive structured programmes that influence partner success and support market expansion, transformation, and educational initiatives.

Join Pax8 as we scale globally and push the boundaries in learning, engagement and operational excellence.

Qualifications

• Extensive experience leading projects and programmes in complex environments.
• Strong governance, planning and delivery expertise.
• Experience developing business cases, project frameworks and success measures.
• Exceptional stakeholder management and influencing skills.
• Experience across multiple teams and competing priorities.
• Ability to manage risks, dependencies and complex deliverables.
• Strong analytical and problem-solving capabilities.
• Comfort presenting to senior stakeholders and leadership teams.
• Experience in technology, SaaS, enablement or partner-focused environments.
• Familiarity with Agile, Waterfall or hybrid delivery methodologies.
• Proficiency with project and collaboration platforms (e.g., Monday.com, Jira, Asana, Smartsheet, MS Project).

Responsibilities

• Lead programmes from concept through delivery, ensuring teams stay aligned.
• Build and maintain programme roadmaps aligned to business priorities.
• Establish governance frameworks, reporting structures and stakeholder communications.
• Coordinate cross-functional teams to deliver outcomes on time and within scope.
• Facilitate planning workshops, steering committees and programme reviews.
• Track milestones, dependencies, budgets, risks and delivery performance.
• Support large-scale learning, enablement and educational initiatives.
• Drive operational improvements that increase efficiency and scalability.
• Partner with Marketing, Sales, Content and Partner Experience teams on growth initiatives.
• Support change management activities that encourage adoption and engagement.
• Create clear executive reporting, insights and recommendations.
• Maintain accurate project documentation, decisions, actions and outcomes.

Job description

Join Pax8 as a Project Manager – Partner Experience and play a pivotal role in shaping the future of partner education, enablement and experience across Australia and the broader APAC region.

Be at the Centre of Strategic Change This is not a traditional project management role. You'll work across some of Pax8's most exciting and business-critical initiatives, helping bring structure, momentum and measurable outcomes to projects that directly influence partner success. From supporting new market expansion and partner transformation programmes to enhancing educational experiences and operational excellence, you'll help turn ambitious ideas into reality. As Pax8 continues its journey as a technology-first, AI-enabled organisation, you'll have the opportunity to work at the intersection of innovation, learning, partner engagement and business transformation. You'll help shape programmes that scale globally while building skills and experience that keep pace with rapidly evolving technology.

Why Pax8?

Pax8 is transforming the way small businesses access and adopt technology. Through our cloud marketplace, partner ecosystem and growing AI capabilities, we're helping Managed Service Providers deliver better outcomes faster. We're ambitious, collaborative, people-first and deeply focused on continuous improvement. You'll join a business where ideas are welcomed, ownership is encouraged and the impact of your work is visible across the organisation.

What You'll Be Responsible For

You'll be trusted to lead programmes from concept through delivery, ensuring teams stay aligned, risks are proactively managed and outcomes are achieved.

• Leading strategic projects across the Partner Experience function
• Building and maintaining programme roadmaps aligned to business priorities
• Establishing governance frameworks, reporting structures and stakeholder communications
• Coordinating cross-functional teams to deliver outcomes on time and within scope
• Facilitating planning workshops, steering committees and programme reviews
• Tracking milestones, dependencies, budgets, risks and delivery performance
• Supporting large-scale learning, enablement and educational initiatives
• Driving operational improvements that increase efficiency and programme scalability
• Partnering with Marketing, Sales, Content and Partner Experience teams on growth initiatives
• Supporting change management activities that encourage adoption and engagement
• Creating clear executive reporting, insights and recommendations
• Maintaining accurate project documentation, decisions, actions and outcomes

The Impact You'll Make

Success in this role means more than delivering projects. You'll help partners access better learning experiences, support strategic growth initiatives across APAC, improve internal ways of working and ensure critical programmes generate measurable business value. Your ability to bring clarity, structure and execution discipline will enable teams across Pax8 to move faster and deliver more for our partners.

What We're Looking For

We're interested in talented project professionals who thrive in complex, fast-moving environments. You'll likely bring:

• Extensive experience leading projects and programmes from initiation to completion
• Strong project governance, planning and delivery expertise
• Proven ability to develop business cases, project frameworks and success measures
• Exceptional stakeholder management and influencing skills
• Experience working across multiple teams and competing priorities
• Demonstrated success managing risks, dependencies and complex deliverables
• Strong analytical and problem-solving capabilities
• Confidence presenting to senior stakeholders and leadership teams
• Experience delivering projects within technology, SaaS, distribution, enablement or partner-focused environments
• Familiarity with Agile, Waterfall or hybrid delivery methodologies
• Experience using project and collaboration platforms such as Monday.com, Jira, Asana, Smartsheet, Microsoft Project or similar tools

The ability to navigate ambiguity, identify gaps and create practical solutions You'll stand out