Project Manager - Partner Experience

Pax8; City of Melbourne; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Employee Share Ownership opportunities

Dedicated learning and development - m

LinkedIn Learning access

Health and wellbeing support

Flexible hybrid working

Employee Assistance Programme

Regular social and team events

Access to industry-leading technology"

Job summary

Pax8 is seeking a Project Manager - Partner Experience to drive strategic initiatives across Australia and APAC. You’ll lead programmes that enable partner education, enablement and growth, working with cross-functional teams to deliver measurable value.

You’ll shape learning experiences, governance, and delivery discipline while scaling programmes globally and collaborating with Marketing, Sales, Content and Partner Experience teams.

Qualifications

• Extensive experience leading programmes from initiation to completion.
• Strong governance, planning and delivery expertise.
• Proven ability to develop business cases, project frameworks and success measures.
• Exceptional stakeholder management and influencing skills.
• Experience across multiple teams and competing priorities.
• Experience managing risks, dependencies and complex deliverables.
• Analytical and problem-solving capabilities.
• Confidence presenting to senior stakeholders and leadership teams.
• Experience in technology/SaaS/distribution/enablement or partner-focused environments.
• Familiarity with Agile, Waterfall or hybrid delivery methodologies.
• Proficient with project and collaboration platforms (PM tools).

Responsibilities

• Lead programmes from concept through delivery, ensuring alignment and timely outcomes.
• Build and maintain programme roadmaps aligned to priorities.
• Establish governance frameworks, reporting structures and stakeholder communications.
• Coordinate cross-functional teams to deliver on time and within scope.
• Facilitate planning workshops, steering committees and reviews.
• Track milestones, dependencies, budgets, risks and delivery performance.
• Support large-scale learning, enablement and educational initiatives.
• Drive operational improvements for efficiency and scalability.
• Partner with Marketing, Sales, Content and Partner Experience teams on growth.
• Support change management for adoption and engagement.
• Create executive reporting, insights and recommendations.
• Maintain project documentation, decisions, actions and outcomes.

Skills

Project leadership

Governance

Stakeholder mgmt

Agile/Hybrid delivery

Cross-functional collaboration

Risk & dependencies

Analytical thinking

Executive presenting

Technology/SaaS/env experience

Ambiguity navigation

Project tooling (PM platforms)

Tools

Monday.com

Jira

Asana

Smartsheet

Microsoft Project

Job description

Join Pax8 as a Project Manager - Partner Experience and play a pivotal role in shaping the future of partner education, enablement and experience across Australia and the broader APAC region.

Be at the Centre of Strategic Change

This is not a traditional project management role.

You'll work across some of Pax8's most exciting and business-critical initiatives, helping bring structure, momentum and measurable outcomes to projects that directly influence partner success. From supporting new market expansion and partner transformation programmes to enhancing educational experiences and operational excellence, you'll help turn ambitious ideas into reality.

As Pax8 continues its journey as a technology-first, AI-enabled organisation, you'll have the opportunity to work at the intersection of innovation, learning, partner engagement and business transformation. You'll help shape programmes that scale globally while building skills and experience that keep pace with rapidly evolving technology.

Pax8 is transforming the way small businesses access and adopt technology. Through our cloud marketplace, partner ecosystem and growing AI capabilities, we're helping Managed Service Providers deliver better outcomes faster.

We're ambitious, collaborative, people-first and deeply focused on continuous improvement. You'll join a business where ideas are welcomed, ownership is encouraged and the impact of your work is visible across the organisation.

What You'll Be Responsible For

You'll be trusted to lead programmes from concept through delivery, ensuring teams stay aligned, risks are proactively managed and outcomes are achieved.

Key areas of focus include:

• Leading strategic projects across the Partner Experience function
• Building and maintaining programme roadmaps aligned to business priorities
• Establishing governance frameworks, reporting structures and stakeholder communications
• Coordinating cross-functional teams to deliver outcomes on time and within scope
• Facilitating planning workshops, steering committees and programme reviews
• Tracking milestones, dependencies, budgets, risks and delivery performance
• Supporting large-scale learning, enablement and educational initiatives
• Driving operational improvements that increase efficiency and programme scalability
• Partnering with Marketing, Sales, Content and Partner Experience teams on growth initiatives
• Supporting change management activities that encourage adoption and engagement
• Creating clear executive reporting, insights and recommendations
• Maintaining accurate project documentation, decisions, actions and outcomes

The Impact You'll Make

Success in this role means more than delivering projects.

You'll help partners access better learning experiences, support strategic growth initiatives across APAC, improve internal ways of working and ensure critical programmes generate measurable business value. Your ability to bring clarity, structure and execution discipline will enable teams across Pax8 to move faster and deliver more for our partners.

What We're Looking For

We're interested in talented project professionals who thrive in complex, fast-moving environments.

You’ll likely bring

• Extensive experience leading projects and programmes from initiation to completion
• Strong project governance, planning and delivery expertise
• Proven ability to develop business cases, project frameworks and success measures
• Exceptional stakeholder management and influencing skills
• Experience working across multiple teams and competing priorities
• Demonstrated success managing risks, dependencies and complex deliverables
• Strong analytical and problem-solving capabilities
• Confidence presenting to senior stakeholders and leadership teams
• Experience delivering projects within technology, SaaS, distribution, enablement or partner-focused environments
• Familiarity with Agile, Waterfall or hybrid delivery methodologies
• Experience using project and collaboration platforms such as Monday.com, Jira, Asana, Smartsheet, Microsoft Project or similar tools
• The ability to navigate ambiguity, identify gaps and create practical solutions

You'll stand out if you're comfortable building structure from complexity, enjoy solving challenging business problems and aren't afraid to raise issues early to keep programmes on track.

Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.

• Employee Share Ownership opportunities
• Dedicated learning and development investment
• LinkedIn Learning access
• Health and wellbeing support
• Flexible hybrid working
• Employee Assistance Programme
• Regular social and team events
• Access to industry-leading technology training and certifications

This opportunity can be based in Sydney, Melbourne or Brisbane.

Our offices provide collaborative, modern environments designed to support creativity, connection and innovation. You'll benefit from flexibility while maintaining meaningful in-person collaboration with colleagues across the business.

Accelerate Your Growth

There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level.

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/