Channel Account Manager

Nearheal Pty; Brisbane; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

6 weeks of holiday leave

Gold Standard Private Health Insurance

Unlimited growth through learning & development programs

Job summary

Nearheal Pty is seeking a Channel Account Manager in Brisbane, Queensland, to lead key partner relationships and drive revenue growth through solution adoption. You will develop strategic plans, manage retention, and collect market insights to align with partner goals.

The ideal candidate has substantial experience in B2B channels, strong stakeholder management skills, and a proactive mindset. Join us to influence our partners' success and be part of our journey towards growth!

Qualifications

• Substantial experience managing high-value B2B channel relationships.
• Strong understanding of managed service provider business models.
• Confidence in executive conversations and leading Quarterly Business Reviews.

Responsibilities

• Build and maintain trusted partner relationships.
• Create and execute ambitious account plans.
• Identify whitespace and drive revenue growth.
• Lead market activation initiatives.
• Spot early warning signs and manage risks.
• Deliver accurate forecasting and maintain CRM hygiene.
• Coordinate cross-functional teams for partner success.

Skills

B2B channel management

Solution adoption

Market insight

Stakeholder management

Forecasting accuracy

Community building

Operational discipline

Job description

As a Channel Account Manager (CAM) you’ll own some of Pax8’s largest and most influential channel relationships, partners with big ambition, complex needs, and huge upside. You’ll shape multi-quarter growth plans, unlock new revenue through smarter solution adoption, and build a partner community that sees you as their trusted go-to.

You’ll also join Pax8 at a pivotal moment in our AI journey where new tools, insights, and automation help you prioritise better, move faster, and spend more time where it matters: with partners.

This position will be based in Brisbane, Queensland.

What You’ll Do

• Strategic partner leadership: Build deep, trusted relationships with partner owners and executive stakeholders, understanding their goals and aligning Pax8 solutions to help them win.
• Multi‑quarter account planning: Create and execute practical, ambitious plans that turn partner potential into measurable expansion across multiple quarters.
• Revenue growth through broader adoption: Identify whitespace, increase solution penetration, and grow share of wallet by helping partners adopt a wider mix of vendors and offers on the Pax8 platform.
• Go‑to‑market activation: Lead portfolio‑level launches and campaigns, bringing new offerings to life with marketing and vendor teams, and driving real partner uptake.
• Retention and risk management: Spot early warning signs, address friction fast, and build long‑term “stickiness” through joint planning and executive engagement.
• Forecasting and sales excellence: Deliver accurate forecasting, maintain disciplined pipeline practices, and keep CRM data clean, current, and decision‑ready.
• Cross‑functional orchestration: Bring the right Pax8 teams (enablement, technical, marketing, operations) together to unblock partners and convert opportunities into outcomes.
• Market insight and leadership: Share partner feedback, competitive signals, and market shifts to influence internal priorities and strengthen our APAC motion.
• Mentorship: Support junior team members through coaching, knowledge sharing, and showing what great looks like in strategic partner management.

What You Bring

• Substantial experience managing high‑value B2B channel relationships ideally across managed service providers, cloud marketplaces, vendors, or adjacent channel ecosystems (including telco).
• A proven consultative approach: you can uncover partner goals, navigate multiple stakeholders, and turn complexity into clear commercial plans.
• Strong understanding of managed service provider business models, partner economics, and what drives adoption, churn, and long‑term partner growth.
• Confidence running executive conversations, presenting strategic plans, and leading Quarterly Business Reviews with credibility and momentum.
• High operational discipline: forecasting accuracy, pipeline rigour, and Salesforce hygiene that leadership can rely on.
• A “get up and go” mindset—entrepreneurial, proactive, comfortable creating momentum with the tools available, and energised by change.
• Community‑builder instincts—bringing partners together, activating events, and showing leadership in the channel.
• Willingness to travel for partner visits and industry events as required.

Benefits

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! YES that's 6 weeks of holiday leave, with the additional 2 weeks being available from your first day!
• In addition to the above, we offer all our employees Gold Standard, Private Health Insurance. Beneficial for when life happens!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI‑B events, and our employee resource groups to ensure everyone feels at home at Pax8.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

Background Checks

As part of our hiring process, we are required to undertake pre‑employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third‑party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.