Program Support Officer & Office Administrator

Aurecon Group; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Aurecon Group is seeking a Project Admin Support Officer / Office Administrator in Townsville to sustain project delivery through efficient admin processes. You’ll work closely with project managers and operations teams, primarily in-office, ensuring documentation accuracy and timely coordination across departments.

Ideal candidates will have strong administrative capability, a proactive mindset, and the ability to obtain/maintain Defence clearance.

Qualifications

• Demonstrated experience in an administration, office support, coordination or project support role.
• Strong organisational skills with ability to manage priorities.
• Excellent written and verbal communication across teams.
• Ability to obtain and maintain Defence security clearance; Australian Citizenship required.

Responsibilities

• Coordinate and complete a range of administrative and operational activities for project and program delivery.
• Process workflows using Aurecon and client systems to ensure compliance.
• Upload, manage and maintain project documentation with accuracy and security.
• Assist project managers with information requests and contributing to project outcomes.
• Prepare, review and format project documents, meeting minutes and reports.
• Coordinate meetings and events for senior team members with internal and external attendees.
• Collaborate with geographically dispersed teams to support Defence projects.
• Support day-to-day operations of the Townsville office and general administration.

Skills

Strong organisational skills

Excellent communication

Administrative capability

Defence security clearance

Australian Citizenship

Proactive mindset

Job description

Project Admin Support Officer / Office Administrator

At Aurecon, we are optimistic about the future. We are thinkers, solvers, and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.

What you’ll do

As a Program Support Officer / Office Administrator within our Townsville office, you'll play an important role in supporting project and program delivery through maintaining the effective completion of administrative processes and ensuring support is provided to allow our project teams to continue delivering industry-leading outcomes to our clients. You will work closely with project managers, program leaders, and operational support teams, contributing to the efficient coordination of systems, and processes as part of your day-to-day activities. This role will require you to working predominately in the office.

Key Responsibilities

• Support project and program and the wider teams by coordinating and completing a range of administrative and operational activities.
• Process workflows using Aurecon and client systems, ensuring compliance with requirements and procedures..
• Upload, manage and maintain project documentation, ensuring accuracy, security, and compliance with required processes.
• Assist project managers with initiating requests, coordinating information and contributing to delivering project outcomes to a high standard and service.
• Prepare, review and format project documentation, meeting minutes and reports to support effective project delivery.
• Coordinate meetings and events on behalf of senior team members for various internal and external attendees.
• Collaborate with geographically dispersed team members to provide responsive support across a portfolio of Defence projects.
• Assist with the smooth day-to-day operations of the Townsville office, coordinating general administration and workplace requirements to ensure a well-organised environment for the local team.

What you’ll bring

• We're open to candidates from a variety of industries and backgrounds who bring strong administrative capability, a proactive mindset and a genuine desire to learn.
• Whether your experience comes from office administration, healthcare, retail, Defence or another sector, you'll be supported to develop the technical aspects of the role.
• Demonstrated experience in an administration, office support, coordination or project support role.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Confidence working with systems, documentation and administrative processes.
• Excellent communication and interpersonal skills, with the ability to build productive working relationships across teams.
• A proactive and collaborative approach, with a willingness to learn new tools, systems and ways of working.
• The ability to obtain and maintain a Defence security clearance. Australian Citizenship is required. Approximately 3-5 years of administration or coordination experience is desirable, although candidates with relevant transferable experience are encouraged to apply.

How we support your growth

We believe your career should be a rewarding adventure. This opportunity exposes you to a wide variety of design and construction projects as part of a national program of works. You will be involved in some of the world’s most complex infrastructure challenges, in an environment that supports your ambitions, where we hold ourselves, and each other, to the highest standards. Recognised by the AFR as a Best Place to Work in 2026, we embrace diverse perspectives, giving you the opportunity to make a real impact.

Who we are

We are an engineering consultancy with more than 6,000 people across Australia, New Zealand and Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here – to bring ideas to life, the Aurecon way.

Ready for your next adventure? We value diverse experiences and welcome applications for part-time or flexible working arrangements. For recruitment adjustments, contact [e-mail]. Our hiring decisions are made by people, not AI. We’re most interested in your individual thinking and experiences—so please ensure your application reflects your authentic perspective. Our purpose is bringing ideas to life. Learn more about us on our website.