Program Manager ( Support at Home)

Uniting AgeWell; Geelong; On-site; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Above award hourly rates

Salary packaging up to $15,900 + $2,65

Job summary

Uniting AgeWell in Geelong is seeking a Program Manager in Home Care and Respite to lead regional services with a focus on client choice and independence. You will oversee a multidisciplinary team, manage budgets, and drive service development to deliver high-quality, compliant care that improves wellbeing.

You will steer program growth, ensure audit readiness, and embed a values-driven BEST culture across the team, shaping outcomes for clients and the organisation.

Qualifications

• Proven leadership experience in aged care or health services.
• Experience managing multidisciplinary teams in service delivery settings.
• Strong financial management capability, including budgets and targets.
• Experience delivering client-focused services that improve independence and wellbeing.
• Knowledge of aged care standards, compliance and risk management.
• Ability to lead service improvement, audits and accreditation readiness.
• Commitment to BEST workplace culture and values.

Responsibilities

• Lead day-to-day operations of Home Care and Respite services across your region.
• Manage and develop a multi-disciplinary workforce to deliver high-quality care.
• Oversee budgets, resources and financial performance against targets.
• Ensure client assessment, care planning and service delivery meet best practice standards.
• Drive client experience outcomes, including satisfaction, independence and wellbeing measures.
• Strengthen compliance, risk management and readiness for audits and accreditation.
• Identify growth opportunities, including fee-for-service models.

Skills

Leadership

Team leadership

Financial management

Client-focused care

Compliance knowledge

Service improvement

Team development

Job description

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000staff and 600volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on theBEST philosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Why choose Uniting AgeWell - Barwon

• Easy to access with public transport andfree on/off site parking
• Above award hourly rates
• Salary packaging benefit up to $15,900 + $2,650 annually
• Annual Leave loading
• Career pathways, education and training opportunities
• Comprehensive Employee Assistance Program available 24/7 for our staff
• Enhanced Parental Leave options
• Location options - move within ourUniting AgeWell network (Victoria and Tasmania)
• Not for profit,values-basedorganisation

About the role:

Based in Waurn Ponds, this Program Manager position is a key leadership role within Home Care, working closely with the Director to deliver high quality services to older people in the community. You will lead multi-disciplinary teams and oversee the delivery of Home Care and Respite programs, ensuring services are safe, compliant and genuinely centred on client choice and independence. The role balances operational leadership, financial stewardship and service development, including growth of fee-for-service offerings. You will play a hands-on role in shaping team capability, improving service delivery and driving strong outcomes for clients and the organisation. This is a role where your leadership directly impacts quality of life for the people you serve.

• Lead day-to-day operations of Home Care and Respite services across your region
• Manage and develop a multi-disciplinary workforce to deliver consistent, high-quality care
• Oversee budgets, resources and financial performance against agreed targets
• Ensure client assessment, care planning and service delivery meet best practice standards
• Drive client experience outcomes, including satisfaction, independence and wellbeing measures
• Strengthen compliance, risk management and readiness for audits and accreditation
• Identify growth opportunities, including implementing and expanding fee-for-service models

What You'll Bring:

• Proven leadership experience in aged care, health or community services
• Track record managing multidisciplinary teams in service delivery settings
• Strong financial management capability, including budgets and targets to ensure financial sustainability
• Experience delivering client-focused services that improve independence and wellbeing
• Knowledge of aged care standards, compliance and risk management
• Ability to lead service improvement, audits and accreditation readiness
• Experience building team capability and fostering a cohesive culture
• Practical approach to balancing quality care, operational efficiency and growth
• A commitment to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

You will need:

• A current Working With Children’s Check card
• Full Australian working rights
• Current and ongoing flu vaccinations

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

You can access the position description here:Program Manager PD.pdf

For more information please contact the Recruitment Team at***********@unitingagewell.org. Please note the position and location.