Program Engagement Officer

Department of Transport and Main Roads; Rockhampton Regional; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

36.25-hour week

4 weeks annual leave with 17.5% annual

Employer superannuation contributions

Salary packaging

Professional development and careerop

Career opportunities

Varied work across Central Queensland

Descrizione del lavoro

The Department of Transport and Main Roads in Rockhampton is seeking a permanent AO4 Program Engagement Officer to connect Central Queensland communities with road and transport projects. You will develop clear communications and engage stakeholders across government and community groups.

You will translate complex project information into accessible materials, support ministerial and executive correspondence, and help deliver the Queensland Transport and Roads Investment Programme across a

Competenze

• High-quality ministerial and executive briefing notes experience.
• Experience developing community engagement materials.
• Ability to tailor communication for diverse audiences (community, executive, government).
• Sound judgement with sensitive information and competing priorities.

Mansioni

• Research and analyse information for briefing notes and correspondence.
• Develop community engagement plans, messages and communication strategies for road and transport projects.
• Prepare newsletters, flyers, roadworks advice, displays and other project materials.
• Draft media releases, social media content and responses to enquiries.
• Build and maintain relationships with community members, government representatives and stakeholders.
• Support project teams to communicate consistently and respond to community needs.
• Manage sensitive project information and records in line with department requirements.

Conoscenze

Clear writing

Editing

Research

Communications materials

Stakeholder engagement

Government writing

Descrizione del lavoro

Join the Department of Transport and Main Roads as a permanent AO4 Program Engagement Officer in Rockhampton and help connect Central Queensland communities with important road and transport projects.

You will develop clear and accessible communication materials, prepare community engagement plans, support ministerial and executive correspondence, and build productive relationships with stakeholders. Working alongside program managers and project teams, you will help deliver the Queensland Transport and Roads Investment Programme across a diverse and geographically significant region.

This is an opportunity to apply your writing, engagement and relationship-management skills to work that directly affects Queensland communities.

The Department of Transport and Main Roads is seeking a skilled communicator and community engagement professional to join our Program Support team as a permanent AO4 Program Engagement Officer in Rockhampton.

This role offers the opportunity to help communities understand, participate in and prepare for road and transport projects being delivered across Central Queensland. Your work will support the delivery of the Queensland Transport and Roads Investment Programme, which improves the transport network used by local communities, businesses and visitors every day.

About The Role

You will work closely with program managers, project teams and engagement professionals to deliver clear, timely and practical communication for a broad range of audiences. The role combines community engagement, stakeholder liaison, research and professional writing. You will translate detailed project information into communication that people can easily understand and use.

Your Responsibilities Will Include

• researching and analysing information to prepare high-quality ministerial and executive briefing notes and correspondence
• developing community engagement plans, key messages and targeted communication strategies for road and transport projects
• preparing newsletters, flyers, roadworks advice, displays and other project communication materials
• drafting media releases, social media content and responses to media enquiries
• building and maintaining effective relationships with community members, government representatives and other stakeholders
• supporting project teams to communicate consistently and respond appropriately to community needs
• managing sensitive project information, correspondence and records in accordance with departmental requirements.

About You

You will be suited to this role if you can communicate complex information clearly, write confidently for different audiences and build productive relationships with a diverse range of stakeholders.

You Will Bring

• strong writing, editing and research skills
• experience developing communication or community engagement materials
• the ability to adapt your approach for community, executive and government audiences
• sound judgement when working with sensitive information and competing priorities
• an understanding of community engagement and stakeholder relationship practices
• a collaborative approach and a commitment to delivering accurate, customerfocused outcomes.

Experience preparing government correspondence, briefing notes, executive letters or communication for infrastructure projects would be highly regarded. A current Class C driver licence is required. The successful applicant will also be required to undergo a criminal history check before appointment.

Why join us?

Central Queensland Region supports an extensive and diverse transport network, covering coastal, rural and remote communities. You will contribute to projects that make a visible difference to how people travel, access services and stay connected.

You will join a supportive and inclusive workplace that provides:

• a 36.25-hour working week with flexible working options
• four weeks annual leave with 17.5% annual leave loading
• employer superannuation contributions
• access to salary packaging
• opportunities to broaden your communication, engagement and governmentwriting experience
• varied work across road and transport projects throughout Central Queensland
• professional development and career opportunities within a leading Queensland Government agency.