Program Administration & Data Coordinator

Volvo Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development and global opps

Employee Assistance Program

Modern Wacol office with cafe and on‑s

On-site parking

Global organisation commitment to 2025

Job summary

Volvo Group Australia is seeking a Program Administration Coordinator to support and continually improve national parts and service market programs, including ECom and Ship Direct. This 12 month fixed term contract role combines administration, stakeholder coordination, data analysis and process improvement.

You will work closely with Product Managers, suppliers and dealers to ensure orders are processed efficiently, commitments are met and programs run smoothly.

Qualifications

• Experience in administration, program coordination, customer service, supply chain, parts operations or a similar business support role.
• Strong organisational skills with exceptional attention to detail.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Confidence working with data, reporting and business systems.
• Strong communication and stakeholder management skills.
• Proactive mindset with a focus on continuous improvement.

Responsibilities

• Coordinating the administration of ECom, Ship Direct and related programs.
• Processing orders, invoicing and data management through SAP and Volvo Group systems.
• Building and maintaining strong relationships with suppliers, dealers and internal stakeholders.
• Maintaining accurate supplier and dealer databases.
• Monitoring outstanding orders and proactively managing supplier delivery timeframes.
• Investigating and resolving invoicing and order discrepancies.
• Analysing program performance and preparing stakeholder reports.
• Collaborating with IT teams to improve automation and process efficiency.
• Identifying opportunities to streamline workflows and enhance operational performance.
• Supporting ongoing continuous improvement initiatives across the business.

Skills

Administration experience

Program coordination

Customer service

Supply chain

Parts operations

Data analysis

Process improvement

Microsoft Office

SAP

Stakeholder management

Education

Business Administration

Finance

Project Management

Tools

SAP

Job description

Volvo Group Australia is seeking a Program Administration Coordinator to support and continually improve national parts and service market programs, including ECom and Ship Direct. This 12 month fixed term contract role combines administration, stakeholder coordination, data analysis and process improvement.

You will work closely with Product Managers, suppliers and dealers to ensure orders are processed efficiently, commitments are met and programs run smoothly.