Production / Customer Service

Total Interactive; Logan City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Total Interactive is seeking an Administration assistant to manage daily contact with our client database by phone and email. Training is provided on site, and prior client services experience is preferred.

You will input data accurately, stay organized under deadlines, and work with a friendly team in a fast-paced environment. Australian citizenship or permanent residency is required for this position.

Qualifications

• Confident answering phone calls and responding to email correspondence.
• Experience in accurate and efficient database entry.
• Highly organised and efficient, priority orientated, with strong time management skills and the ability to work under pressure.
• Australian citizenship or permanent residency is required for this position.

Responsibilities

• Daily contact with our existing client database, through phone calls and emails.
• Manual inputting of important data to the system.
• Work to timelines and deadlines to ensure queries or data input are completed in the relevant time frame.

Skills

Client services

Data entry

Phone & Email

Time management

Job description

Total Interactive is one of the largest Digital Media companies in Australia and New Zealand.

A rare opportunity has opened to join our existing Administration team based in Beenleigh and the successful applicant will be dealing with new and existing clients. Though all training is completed on site, previous experience in client services is preferred.

The role will consist of daily contact with our existing client database, through phone calls and emails. A keen eye for detail is required to the manual inputting of important data. You will be working to timelines and deadlines to ensure all queries or data input is completed in the relevant time frame.

Beneficial but not necessary skills include:

Confident answering phone calls and responding to email correspondence.

Experience in accurate and efficient database entry

Highly organised and efficient, priority orientated, with strong time management skills and the ability to work under pressure

Total Interactive has a great fun working environment and a very friendly team awaits you for an immediate start in your new role.

Australian citizenship or permanent residency is required for this position.