Production & Admin Support: Customer Service & Data Entry

Strategy One Human Resources; Sydney; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

On-site parking

Temp to Perm

Immediate start

Job summary

Strategy One HR is seeking a Production & Admin Support Team Member for a Minto-based client in NSW. You will handle customer service across channels, process POs, prepare quotes, and maintain electronic records to support manufacturing operations.

Strong communication and data-entry accuracy are essential for success. The role operates Monday to Friday, 8:00 am to 4:30 pm (with some flexibility for an earlier start), at $35 per hour, with on-site parking and a path Temp to Perm.

Qualifications

• Experience at a manufacturing site is preferred.
• Proficiency with Microsoft Office and data entry.
• Familiarity with Frame & Truss Software Systems is advantageous.
• Knowledge of Trade Systems and order processing.
• Excellent phone etiquette and professional communication.

Responsibilities

• Provide exceptional customer service via phone, email, and face-to-face.
• Process customer purchase orders and prepare quotations.
• Maintain electronic job records from receipt of signed quote.
• Prepare and distribute Council Certifications.
• Place initial orders for direct-to-site deliveries with suppliers.
• Perform accurate data entry and maintain customer records.
• Answer incoming phone calls and monitor shared email inboxes.
• Carry out general office administration duties as required.

Skills

Manufacturing site knowledge

Strong phone etiquette

Attention to detail

Data entry

Customer service

Tools

Microsoft Office

Frame & Truss Software

Trade Systems

Job description

Strategy One HR is seeking a Production & Admin Support Team Member for a Minto-based client in NSW. You will handle customer service across channels, process POs, prepare quotes, and maintain electronic records to support manufacturing operations.

Strong communication and data-entry accuracy are essential for success. The role operates Monday to Friday, 8:00 am to 4:30 pm (with some flexibility for an earlier start), at $35 per hour, with on-site parking and a path Temp to Perm.