Administration Coordinator

Haymond Consulting Group Pty Ltd; Sydney; On-site; AUD 55,000 - 72,000; Full time

Job summary

Haymond Consulting Group Pty Ltd – Smithfield NSW is seeking an experienced Office Administrator to join our small team. This hands-on all-rounder role supports the office, production floor and warehouse, helping keep day-to-day operations running smoothly.

You will handle customer enquiries, process orders, manage inventory and purchasing, coordinate deliveries and facilities, and liaise with production, sales and operations teams. Immediate start for the right person.

Qualifications

• Experience in office administration or similar all-rounder role.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Good computer skills and ability to learn new systems.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Willingness to get involved and manage multiple tasks.

Responsibilities

• Respond to customer enquiries by phone, email and in person.
• Process customer orders and data entry.
• Support invoicing and purchase orders.
• Resolve customer enquiries and product issues professionally.
• Monitor backorders and inform customers of status.
• Raise and manage purchase orders; follow up supplier deliveries.
• Coordinate visitors, deliveries, and maintain office/warehouse supplies.
• Promote a safe, clean, professional workplace.

Skills

Customer service

Communication

Time management

Organisational skills

Teamwork

Attention to detail

Job description

Haymond Consulting Group Pty Ltd – Smithfield NSW

Full Time Hours - Secure Ongoing Role - Temp to Perm

We are looking for an experienced and motivated Office Administrator to join our team in Smithfield.

This is a hands-on all-rounder role within a small team suited to someone who enjoys variety, takes ownership and likes being involved in all aspects of a fast paced manufacturing team.

As the key administrator supporting our office, production floor and warehouse, you will play an important role in keeping the day-to-day operation running smoothly. From assisting customers and processing orders through to inventory, purchasing, and coordinating the premises, you will have the opportunity to make a real impact across the business. The role is based in the office right next to the production floor.

About the Role

Working closely with the operations and dispatch managers, your responsibilities will include:

Customer Service & Sales Support

• Respond to customer enquiries by phone, email and in person.
• Process customer orders and assist with data entry.
• Support invoicing and purchase order requirements
• Resolve customer enquiries, complaints and product issues professionally.
• Monitor backorders and keep customers informed of order status.
• Provide customer support on behalf of the production team as needed.
• Meet and Greet deliveries and assist in receiving.

Purchasing & Supplier Management

• Raise and manage purchase orders.
• Follow up supplier orders and deliveries.

Office, Warehouse & Facilities

• Coordinate general visitors and deliveries.
• Liaise with production, sales & operations teams.
• Monitor office and warehouse supplies and arrange replenishment.
• Help maintain a safe, clean, organised and professional workplace.

You will ideally have:

• Previous experience in office administration, customer service, sales administration or a similar all-rounder role.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Good computer skills and confidence learning new business systems.
• Strong organisational and time-management skills.
• The ability to work independently while also being a supportive team member.
• A practical, \"can-do\" attitude and willingness to get involved where needed.
• The ability to manage multiple tasks in a busy environment.

Experience in a manufacturing, engineering, trade or distribution environment would be highly regarded.

Immediate start for the right person.