Product Operations Lead - Inventory & Guest Experience

lululemon; Western Australia; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Professional development programs

Job summary

lululemon is seeking a Product Operations Lead for the Claremont Store in Western Australia. You will lead inventory management, back-of-house operations, and ensure floor stock is organized to deliver a world-class guest experience.

Responsibilities include collaborating with store leadership on product strategy, planning inventory, executing omnichannel programs, and participating in hiring, coaching, and performance feedback to support a high-performing team and store results.

Qualifications

• 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Experience in leading, mentoring, delegating or process implementation with others.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Ensure execution of product actions (pull backs, consolidations, repricing).
• Ensure execution of omnichannel programs (SFS) according to company standards.
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Lead from and move dynamically on the floor to assess and fulfill the needs of the operational business, team and guests.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions and recommendations to store leadership.
• Bring our product stories to life on the floor to support an optimal guest experience.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning and development with feedback and coaching.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships.
• Move dynamically and lead from the floor to ensure every guest receives technical product education and a world-class guest experience.

Skills

Inventory management

Product/visual merchandising

Stocking

Planning and logistics

Leading/Mentoring

Business tech

Education

High school diploma or equivalent

Tools

Retail POS systems

Job description

lululemon is seeking a Product Operations Lead for the Claremont Store in Western Australia. You will lead inventory management, back-of-house operations, and ensure floor stock is organized to deliver a world-class guest experience.

Responsibilities include collaborating with store leadership on product strategy, planning inventory, executing omnichannel programs, and participating in hiring, coaching, and performance feedback to support a high-performing team and store results.