Product Operations BA – Electrification & Energy

AGL; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

AGL is seeking an experienced Business Analyst for a 6-month opportunity in the Product Operations team within the Electrification & Innovation portfolio in Melbourne. You will help shape requirements across product, technology and operations to ensure delivery readiness.

You will translate complex business outcomes into functional and technical specifications, map processes and data flows, and collaborate with architects, engineers and stakeholders to evaluate options.

Qualifications

• Proven BA experience translating business needs into technical requirements.
• Strong ability to map processes, data flows and business rules.
• Experience with SAP, Salesforce, and APIs for system integration.
• Experience in agile or hybrid delivery environments.

Responsibilities

• Support discovery and translate business outcomes into clear functional, technical and non-functional requirements.
• Analyse processes, system interactions, integrations, data flows and operational impacts.
• Partner with architects, engineers, vendors and business stakeholders to assess solution options.
• Develop high-quality artefacts including process maps, data mappings, business rules, user stories and acceptance criteria.
• Facilitate workshops, challenge assumptions and build alignment across Product, Technology, Operations, Pricing and Regulatory teams.
• Support backlog refinement, testing, release readiness and operational handover.
• Identify and manage cross-system risks, issues and dependencies.

Skills

Stakeholder management

Requirements analysis

Technical liaison

Process mapping

Workshop facilitation

Education

Bachelor's degree in IT, Computer Science, Business, or related field

Tools

SAP

Salesforce

APIs

Integration platforms

Job description

AGL is seeking an experienced Business Analyst for a 6-month opportunity in the Product Operations team within the Electrification & Innovation portfolio in Melbourne. You will help shape requirements across product, technology and operations to ensure delivery readiness.

You will translate complex business outcomes into functional and technical specifications, map processes and data flows, and collaborate with architects, engineers and stakeholders to evaluate options.