Product Manager - Onboarding & Origination (Digital Banking)

Commonwealth Bank; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Commonwealth Bank is seeking a Product Manager to shape Everyday Banking, focusing on customer onboarding and account opening experiences. You will work within the Acquisition & Originations team to translate business needs into digital journeys while balancing risk, compliance and customer needs.

You will lead discovery, document requirements, partner with design and engineering, and coordinate with a broad set of stakeholders to deliver measurable customer outcomes in a multi-year

Qualifications

• Experience leading product management with ownership and outcomes.
• Strong ability to translate business needs into digital journeys.
• Proven stakeholder management across large organisations.
• Ability to map processes and improve onboarding journeys.

Responsibilities

• Lead discovery activities to identify origination opportunities.
• Document business requirements into customer-centric journeys.
• Collaborate with UX/UI to design seamless experiences.
• Work with engineering to implement scalable solutions.
• Coordinate stakeholders across Product, Digital, Risk and Legal.
• Validate solutions against business outcomes and designs.

Skills

Product management

Discovery

Stakeholder management

Digital journeys

Cross-functional leadership

Job description

Commonwealth Bank is seeking a Product Manager to shape Everyday Banking, focusing on customer onboarding and account opening experiences. You will work within the Acquisition & Originations team to translate business needs into digital journeys while balancing risk, compliance and customer needs.

You will lead discovery, document requirements, partner with design and engineering, and coordinate with a broad set of stakeholders to deliver measurable customer outcomes in a multi-year