Associate Product Manager – Onboarding & Transformation

Global Payments Inc.; Queensland; On-site; AUD 130,000 - 150,000; Full time

Job summary

Global Payments Inc. is seeking an Associate Product Manager to shape onboarding products and transformation initiatives across Oceania. You’ll work with Product, Technology, Operations and business teams to translate customer needs into practical solutions across the full product lifecycle.

The role blends product thinking, business analysis and hands-on delivery to create simpler onboarding experiences, from discovery to delivery, launch and continuous improvement.

Qualifications

• 4+ years of experience in Product Management, Business Analysis, Product Delivery or a related role.
• Experience across the end-to-end product lifecycle from discovery to launch.
• Strong stakeholder management and communication across technical and non-technical teams.
• Experience working in Agile environments and contributing to product backlogs.

Responsibilities

• Support the development and execution of product roadmaps and transformation initiatives.
• Research customer, market and competitor trends to identify opportunities.
• Define, prioritise and manage product backlogs in line with customer and business needs.
• Gather and translate requirements into epics, features, user stories and acceptance criteria.
• Map processes, uncover pain points and identify opportunities for improvement.
• Facilitate discovery sessions and workshops with key stakeholders.
• Contribute to business cases, product recommendations, launch activities and adoption.
• Partner across Product, Technology, Operations and the business to deliver product enhancements.
• Support delivery through design, testing, implementation and release.
• Monitor feedback and outcomes to help drive continuous product improvement.

Skills

Stakeholder management

Communication

Agile experience

End-to-end product lifecycle

Product requirements

Salesforce

Tools

Salesforce

Job description

Global Payments Inc. is seeking an Associate Product Manager to shape onboarding products and transformation initiatives across Oceania. You’ll work with Product, Technology, Operations and business teams to translate customer needs into practical solutions across the full product lifecycle.

The role blends product thinking, business analysis and hands-on delivery to create simpler onboarding experiences, from discovery to delivery, launch and continuous improvement.