Product/Category Support Assistant

Autorecruitment; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Autorecruitment in Melbourne's South East seeks a Product Support Assistant to shape its technical direction, strengthen supplier relationships and support commercial outcomes onsite.

Working closely with the CEO, you will expand the product range, improve product performance, manage pricing insights, inventory planning and provide technical support to sales teams and customers.

Qualifications

• Experience with workshop equipment or related automotive products.
• Strong Excel skills and attention to detail.
• Excellent communication and supplier liaison abilities.
• Ability to work in a small, hands-on team.

Responsibilities

• Supplier liaison to expand product offerings and monitor supplier performance.
• Inventory planning to determine min/max stock levels, including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

Skills

Excel

Supplier liaison

Inventory planning

Technical support

Product lifecycle

Tools

Excel

Job description

Newly created role in the automotive workshop equipment sector. Report directly to the CEO, a great opportunity to grow your career & develop further.

• South Eastern Suburbs
• Customer focused business
• Small and inclusive team

Our client is a leading supplier of workshop equipment to the automotive service & repair sectors. Due to business growth, they are seeking a Product Support Assistant to help shape its technical direction, strengthen supplier relationships, and support commercial outcomes across the business. This is a full‑time, on‑site role based in Melbourne's South East and is ideal for someone who thrives in a hands‑on, technical, and commercially minded environment.

Working closely with the CEO you will play a key part in expanding the product range, improving product performance, and supporting the CEO with supplier relationships, pricing, and competitor analysis.

Key Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

We are seeking a candidate with a good working knowledge of workshop equipment who is looking to further their career in Product/Category development.

Along with your sound communication skills, you will have solid computer literacy with strong Excel skills. A high level of attention to detail is required in this role, and the ability to work in a small, hands on team environment.

A solid salary will be negotiated with the successful candidate.

• This role is open only to Australian Citizens or Residents, or those will full working rights in Australia.