On-Site Product & Category Support Specialist

Automotive Recruitment Australia; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Automotive Recruitment Australia is assisting with the recruitment of a Product Support Assistant for a leading supplier of workshop equipment. The role is full-time and on-site in Melbourne's South East, working closely with the CEO to shape technical direction and supplier relationships.

The successful candidate will expand the product range, improve performance, and support pricing and market analysis while maintaining strong Excel competency and detailed product records.

Qualifications

• Good working knowledge of workshop equipment.
• Strong Excel skills and attention to detail.
• Ability to work in a small, hands-on team environment.

Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance.
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

Skills

Workshop equipment

Tools

Excel

Job description

Automotive Recruitment Australia is assisting with the recruitment of a Product Support Assistant for a leading supplier of workshop equipment. The role is full-time and on-site in Melbourne's South East, working closely with the CEO to shape technical direction and supplier relationships.

The successful candidate will expand the product range, improve performance, and support pricing and market analysis while maintaining strong Excel competency and detailed product records.