Product/Category Support Assistant

Automotive Recruitment Australia; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Automotive Recruitment Australia is assisting with the recruitment of a Product Support Assistant for a leading supplier of workshop equipment. The role is full-time and on-site in Melbourne's South East, working closely with the CEO to shape technical direction and supplier relationships.

The successful candidate will expand the product range, improve performance, and support pricing and market analysis while maintaining strong Excel competency and detailed product records.

Qualifications

• Good working knowledge of workshop equipment.
• Strong Excel skills and attention to detail.
• Ability to work in a small, hands-on team environment.

Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance.
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

Skills

Workshop equipment

Tools

Excel

Job description

Our client is a leading supplier of workshop equipment to the automotive service & repair sectors. Due to business growth, they are seeking a Product Support Assistant to help shape its technical direction, strengthen supplier relationships, and support commercial outcomes across the business. This is a full-time, on-site role based in Melbourne's South East and is ideal for someone who thrives in a hands-on, technical, and commercially minded environment.

Working closely with the CEO you will play a key part in expanding the product range, improving product performance, and supporting the CEO with supplier relationships, pricing, and competitor analysis.

Key Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

We are seeking a candidate with a good working knowledge of workshop equipment who is looking to further their career in Product/Category development.

Along with your sound communication skills, you will have solid computer literacy with strong Excel skills. A high level of attention to detail is required in this role, and the ability to work in a small, hands on team environment.

A solid salary will be negotiated with the successful candidate.

PLEASE NOTE

• This role is open only to Australian Citizens or Residents, or those who have full working rights in Australia.

ABOUT US.

Automotive Recruitment Australia connects top talent with roles across the automotive industry — from aftermarket and OEM to trucks and performance. We handle your career move with professionalism and confidentiality.