Procurement Ops Specialist — Contracts & Systems

Reserve Bank of Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Reserve Bank of Australia is seeking a Procurement Operations Support Officer to provide procurement and contract administration support across the Bank. You will serve as a first contact for procurement questions and guide stakeholders on policies, procedures and systems, ensuring compliant and efficient operations.

The role covers procurement, contract management and reporting activities, focusing on accuracy, timeliness and high-quality customer service within a complex governance framework.

Qualifications

• Experience providing procurement and contract administration support.
• Ability to interpret procurement policies and procedures.
• Strong customer service orientation with stakeholder focus.

Responsibilities

• Provide operational, administrative, first and second level procurement support.
• Guide stakeholders on policies, procedures, systems and requirements.
• Ensure daily procurement and contract activities are accurate and timely.
• Assist with AI-enabled tools to improve efficiency and service delivery.
• Monitor systems and liaise with stakeholders to resolve issues.
• Review documentation for compliance and support contract renewals.

Skills

Procurement knowledge

Contract management

Customer service

Attention to detail

Policy guidance

Stakeholder communication

Problem solving

Team collaboration

Multitasking

Tools

Microsoft Office

Procurement systems

DocuSign

Job description

Reserve Bank of Australia is seeking a Procurement Operations Support Officer to provide procurement and contract administration support across the Bank. You will serve as a first contact for procurement questions and guide stakeholders on policies, procedures and systems, ensuring compliant and efficient operations.

The role covers procurement, contract management and reporting activities, focusing on accuracy, timeliness and high-quality customer service within a complex governance framework.