Process Transformation Lead | Lean Six Sigma & Agile

NBN Co ltd.; City of Melbourne; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible working arrangements

18 weeks paid parental leave

Diversity & Inclusion initiatives

Job summary

nbn is seeking a Process Improvement Lead in Melbourne to drive end-to-end process transformation across Field Services. You will analyse current processes, design future-state solutions, and work with SMEs, Product Managers and project teams to deliver measurable improvements in customer and employee experience.

You'll apply Lean Six Sigma and Agile methods, lead workshops, develop process documentation, monitor performance, and ensure safety and regulatory compliance while balancing multiple

Qualifications

• Experience in process improvement and process modelling.
• Lean Six Sigma knowledge and certification.
• Ability to facilitate workshops and engage stakeholders at senior levels.

Responsibilities

• Drive business process transformation across Field Services.
• Analyse current processes and design future-state solutions.
• Lead end-to-end process engineering and monitor performance.

Skills

Process improvement

Lean Six Sigma

Agile

Business analysis

Stakeholder engagement

Workshop facilitation

Education

Tertiary qualification

Job description

nbn is seeking a Process Improvement Lead in Melbourne to drive end-to-end process transformation across Field Services. You will analyse current processes, design future-state solutions, and work with SMEs, Product Managers and project teams to deliver measurable improvements in customer and employee experience.

You'll apply Lean Six Sigma and Agile methods, lead workshops, develop process documentation, monitor performance, and ensure safety and regulatory compliance while balancing multiple