Investigations Officer

Queensland Government; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Government in Brisbane is seeking investigators to handle complaints within health services. This fixed-term position runs to 09 April 2027 or 25 June 2027, with flexible full-time hours.

You will use best practice investigation planning to gather evidence, prepare briefs-of-evidence and reports with recommendations for prosecution, liaise with internal and external stakeholders, and ensure compliance with Public Sector Act 2022.

Qualifications

• Experience in investigations or inquiry processes.
• Ability to prepare briefs-of-evidence and investigation reports.

Responsibilities

• Investigate complaints effectively and efficiently in line with policies.
• Prepare high-quality briefs-of-evidence and investigation reports with recommendations.
• Liaise with internal and external stakeholders to gather information.

Skills

Investigations

Stakeholder liaison

Education

Tertiary qualification

Certificate IV in Government (Investigations)

Job description

**1x Fixed term temporary until 09 April 2027, 1x Fixed term temporary until 25 June 2027. Both flexible full-time**Qualifications technical/educationalA detailed understanding of the Queensland health environment is desirable but not essential.A relevant tertiary qualification or Certificate IV in Government (Investigations) is considered desirable but is not a requirement.A driver's license is desirable.Overnight travel may be required.The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.Investigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months.Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced in an appropriate manner and appropriately documented in accordance with organisational policy.Prepare and submit high-quality briefs-of-evidence and investigation reports with recommendations regarding the prosecution of health service providers.Liaise with internal and external stakeholders to obtain information to support the investigations processes and enhance service delivery.Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.***APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button***Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.This work is licensed under a Creative Commons Attribution 3.0 Australia License.