Premium Showroom Leader — Customer Experience & Sales

BSH Home Appliances; Melbourne; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

BSH Home Appliances in Melbourne is seeking an experienced Showroom Manager to lead the operational success of a flagship showroom and deliver an exceptional customer experience that drives brand advocacy and sales.

You will build a premium showroom environment, mentor a high-performing team, coordinate events, product demos and consultations with architects, designers and partners, and ensure premium presentation and lucrative growth.

Qualifikationen

• Minimum 3 years' showroom management experience.
• Strong leadership and people development capabilities.
• Exceptional communication, presentation and relationship-building skills.
• Demonstrated sales focus with a results-driven mindset.
• Proven ability to engage and influence stakeholders.
• Strong organisational and project management skills.
• Proficiency with Microsoft Office applications.
• Level 2 Food Safety Certificate.
• Food Safety Supervisor certification.
• Certificate III in Commercial Cookery or equivalent.

Aufgaben

• Create a positive, high-performing showroom culture empowering the team.
• Coach, mentor and develop your team to deliver exceptional customer experiences.
• Lead by example and foster collaboration, engagement and operational excellence.
• Guide customers through consultative and educational purchasing journeys.
• Build relationships with consumers, architects, designers, developers and retail partners.
• Create memorable showroom experiences that drive brand advocacy and sales.
• Identify opportunities to grow direct-to-consumer engagement and revenue.
• Manage displays, merchandising, bookings, installations and day-to-day operations.
• Oversee product launches and create inspiring showcases.
• Plan and host exclusive events, product launches, training sessions and cooking demonstrations.
• Collaborate with chefs and brand partners to create unique experiences.
• Develop an engaging events calendar to keep customers connected.

Kenntnisse

Leadership

Communication

Sales focus

Stakeholder management

Organisational skills

MS Office

Ausbildung

Certificate III in Commercial Cookery

Level 2 Food Safety Certificate

Food Safety Supervisor Certification

Tools

Microsoft Office

Jobbeschreibung

BSH Home Appliances in Melbourne is seeking an experienced Showroom Manager to lead the operational success of a flagship showroom and deliver an exceptional customer experience that drives brand advocacy and sales.

You will build a premium showroom environment, mentor a high-performing team, coordinate events, product demos and consultations with architects, designers and partners, and ensure premium presentation and lucrative growth.