Premium Service Receptionist - Luxury Auto Experience

Eagers Automotive Limited; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Career development

Training & mentorship

EAP

Novated leasing options

Vehicle discounts

Health and lifestyle benefits

Job summary

Brisbane City Jaguar Land Rover, part of Eagers Automotive Group, is seeking a professional Service Receptionist to join our busy service department in Brisbane. You will be the first point of contact for service customers, delivering a premium, welcoming experience.

This fast-paced role requires strong communication, organisation and attention to detail, with duties spanning bookings, records, and general administration to support the Service Advisors and ensure a seamless ownership journey.

Qualifications

• Experience in reception, administration or customer service roles.
• Professional presentation and friendly manner.
• Strong organisational and time management abilities.

Responsibilities

• Greeting customers and providing a warm, professional first impression
• Managing incoming calls, emails and customer enquiries
• Assisting with service bookings and appointment scheduling
• Maintaining accurate customer and vehicle records
• Ordering and maintaining office and customer amenities supplies as required
• Supporting Service Advisors and the wider service team with administrative tasks
• Coordinating customer lounge requirements and ensuring a premium dealership experience
• Assisting with customer follow-up communications
• General reception and administrative duties within the service department

Skills

Customer service

Communication skills

Organisational skills

Attention to detail

Multitasking

Computer skills

Job description

Brisbane City Jaguar Land Rover, part of Eagers Automotive Group, is seeking a professional Service Receptionist to join our busy service department in Brisbane. You will be the first point of contact for service customers, delivering a premium, welcoming experience.

This fast-paced role requires strong communication, organisation and attention to detail, with duties spanning bookings, records, and general administration to support the Service Advisors and ensure a seamless ownership journey.